lightbox- goes funky when using spacebar to pause

[screamstone]

If users use spacebar to pause… the LB goes funky. Video showing what happens at:

[http://acatestprep.com/wp-content/uploads/funkyspacebar.mp4]

page is:

[http://acatestprep.com/illustrator/]

[screamstone]

Just updated and now it’s not working at all.

The shortcode is:

[wp_lightbox_anchor_text_protected_s3_video name=”illy/ai1a.mp4″ bucket=”acatestprep” width=”800″ height=”450″ text=”Launch The App”]

[wpCommerce]

Hi, do you have the “Disable Shortcode Formatting” option enabled in the Lightbox Ultimate general settings?

[screamstone]

I did, but unchecked it and now is working. Is this the recommended setting? I’m using Divi theme and about to launch another site with the same combo.

[screamstone]

Actually, it does the same thing. Unchecking that box made the lightboxes work, but they still go funky on pause with spacebar.

[wpCommerce]

It’s not really a recommended option. Some themes tend to break the shortcodes by applying custom formatting. We just have that option to prevent it.

I just tested your video. It seems to be playing fine for me. I was able to use spacebar to pause and play several times.

[screamstone]

This is what I’m seeing… still happening. Happens for me and users. Chrome on Windows 7 & 8.

[http://acatestprep.com/wp-content/uploads/funkyspacebar.mp4]

Tips?

[screamstone]

And just double checked. Using the “Disable Shortcode Formatting” option stops the lightbox from working.

Using Foxy theme from elegantthemes.com. Hoping to switch to Divi soon… same thing happens there, though.

[wpCommerce]

We will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

[runnerjoe]

I am wondering if you have been able to resolve this issue. I am using your lightbox to display Amazon S3 videos. They work just fine, but when the user hits the space bar (a normal action for pausing the video), odd things happen. The lightbox becomes a small white strip (with the X in the corner, but it doesn’t work). And the only way to fix it is to refresh the page. Any ideas on how to avoid this?

[wpCommerce]

There was a bug in the flowplayer which had been fixed already. Can you please provide a link to the page in question so I can take a look?

[runnerjoe]

Unfortunately, I’m working locally only on my project at the moment. Just FYI, I tried it on a YouTube, and rather than pausing, it scrolls down the page–another typical action for a browser. Also, FWIW, this is being used with Visual Composer inside a <p> tag. Not sure that makes a difference.

[wpCommerce]

Which YouTube shortcode are you using?

[Author]

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