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Is it possible to set-up lifetime commissions to an affiliate e.g. all sales generated by the customer the affiliate refers pay a commission for life.
OR
Even better, is it possible to define the length of time an affiliate would be paid a commission. E.g. commissions will be paid for the next 12 months from anyone the affiliate refers.
Yes, you control this using the “Cookie Lifetime” value in the settings. Please read the documentation and the help text for this field which will explain more.
Sorry, I should have clarified a little further as I had read about and seen the cookie lifetime field.
If the customer who was referred clears their cookies from their browser though the tracking will be lost? Is this the only form of tracking? i.e. there is no other way for the plugin to store the referrer (affiliate) against the customers details to ensure repeat sales are tracked, even if they clear their cookies.
I see what you mean. No an affiliate does not own a customer for life. The customers are anonymous (until you make them register for a member account and track them via their membership). The only way you can track someone anonymous (without invading their privacy) is via a cookie. Some more examples of this on this tread:
https://support.tipsandtricks-hq.com/forums/topic/offering-commissions-for-lifetime-purchases
I have WP affiliate and WP emember installed. When a person signed up via an affiliates link no commission were calculated nor was the customer listed in WP affiliate “Referrals” list of the referrer. What should I do to ensure the customer which signed up for $50 via the affiliate link commission is awarded and the customer(new member is listed)under referral? Thanks.
You are just using eMember and Affiliate without the eStore plugin correct? If my assumption is correct then we need to check and see if you have done the affiliate integration with eMemember correctly.
First, I need to know what you are using for your membership payment. Are you using PayPal button for membership payment? I am referring to the following documentation:
If you are, have you read the “Advanced Integration” section from the above mentioned documentation?
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