Items not being added to cart

[lclarke522]

Hi. I am setting up a new store, and I am finding that the Add to Cart button only works when called from the main http://lisaclarke.net/downloads page. If I try to include a product on a post, or on a category page like http://www.lisaclarke.net/downloads-paint-shop-pro-scripts/ the Add to Cart button does nothing.

Any ideas?

Thanks!

[wzp]

Which version of eStore are you using, and what short codes or PHP codes are you using for those buttons?

When I first tried link #2, the Add To Cart did nothing, like you said. I then tried link #1 and it worked. But then when I went back to link #2, it suddenly started working.

[wzp]

Which version of eStore are you using, and what short codes or PHP code did you use?

When I clicked link #2, it behaved as you described (nothing happens). I then tried link #1, which worked. But when I went back to link #2, it began working.

[lclarke522]

I’m using eStore v4.3.4.

When adding products individually (like the test one on the main download page, and on any posts I’ve tried to add to) I use the shortcode [wp_eStore_fancy1 id=#]

On the category pages, I am using [wp_eStore_category_products:category_id:#:end], but I was initially also using that code on the main page (before I decided to make separate category pages) and it worked then.

(or did it? It’s all getting very confused in my head at this point!!)

Thank you for your quick reply.

[lclarke522]

In looking at it again, I’d say there’s a delayed reaction. It appears items are being added to the cart, but they don’t display there for a while. I don’t have a cache plugin running or anything. Is there something else that can cause a several-minute delay like that?

[lclarke522]

I figured it out! In some cases, the URL is being prefaced by a “www” and in others, it’s not. The system is seeing that as two separate shopping carts.

Now I just have to figure out how to ensure that the URL remains consistent throughout the session…

Thanks for your help!

[wzp]

The neat thing about time zones, is that it encourages us to “mull things over” while waiting for the other person to respond

I think an audit of all WordPress, eStore and any other places where you have your URLs set would resolve the matter.

[amin007]

Please make sure you have the “http” in your URLs otherwise WordPress thinks it’s a relative URL and it doesn’t work out nice.

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