issues with the download link

[linehilton]

I have recently purchased eStore and added video products for sale, vids are hosted on Amazon S3

When I ran an initial test everything worked fine but my first customer received this link and then the following message:

http://www.shedlightevents.com/wp-content/plugins/wp-cart-for-digital-products/download.php?file=3hOa%2FCgGWvGQg6ro

“The secure download manager ran into a problem that it couldn’t handle, and is unable to process your download request.

The problem was due to the following reason:

The download link (see browser address bar) has been used too many times. If you think this reason is in error, please contact the site administrator.”

I then tried updating the plug-in as per a similar post in this forum, disabling eStore first, but WP came up with this message

“Destination folder already exists. /home4/singvoca/public_html/shedlightevents/wp-content/plugins/wp-cart-for-digital-products/

Plugin install failed.”

Can you please tell me what to do next. I also want to re issue the link for the customer, how do I do this?

thanks

[wzp]

“The download link (see browser address bar) has been used too many times.” The default life of encrypted links is 24 hours or 5 clicks, whichever comes first. You simply had to reissue the customer a new link, using the Admin Functions.

“Destination folder already exists…” You tried using the WordPress upload manager. We recommend using a manual upload method for the plugins; preferably FTP in the binary transfer mode.

[linehilton]

I tried to generate a new link in the Admin Functions but the same issue occurs. They used the link immediately and the problem occurred on the first try.

I will try the manual upload method and see what happens

[wzp]

You should also, personally try out a generated link; just to make sure you aren’t being scammed.

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