Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Issue adding products to cart and remoding them.
Tagged: add to cart, Buy Now button
- This topic has 3 replies, 3 voices, and was last updated 5 years, 4 months ago by Olivier.n.
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July 9, 2019 at 11:10 am #15476Olivier.nMember
Hi, I’m using WP eStore Version 8.0.9.
I’m having trouble adding items to the cart and removing them. When I add item – the page blinks and the cart does not change. Later when I re-visit the same page – I see the items added multiple times. When I try to remove from the quantity and hit refresh – the count does not change.
I have put the cart in the side bar of the page, there is a active link for Products/Store Page URL in the plugin general settings.
The button I’m using is a simple [wp_eStore_add_to_cart id=1] button
Example page: oliviernesmon.com/2019/06/22/%D1%80%D0%B5%D1%84%D0%BB%D0%B5%D0%BA%D1%81%D0%B8%D0%B2%D0%BD%D0%BE-%D0%BF%D1%8A%D1%82%D1%83%D0%B2%D0%B0%D0%BD%D0%B5-%D0%BD%D0%B0%D0%B2%D1%8A%D1%82%D1%80%D0%B5-%D0%B2-%D1%81%D0%B5%D0%B1%D0%B5-%D1%81/
I’m not finding any errors in the debugger or in the log files.
I’m using Avada theme, no cashing plugins, I’m using Google Analytics for WordPress by MonsterInsights, WP version is 5.2.2, php version 7.1.30.
a) What part of the product isn’t working?
Add to cart button and functionalities of the cart – remove items or lower the qty.
b) What are you trying to achieve?
Add items to the cart and remove them.
c) What causes the error to show up?
I’m not seeing any visible errors
d) What version of the plugin are you using?
eStore Version 8.0.9.
e) Provide a link to the exact page where the problem is seen
oliviernesmon.com/2019/06/22/%D1%80%D0%B5%D1%84%D0%BB%D0%B5%D0%BA%D1%81%D0%B8%D0%B2%D0%BD%D0%BE-%D0%BF%D1%8A%D1%82%D1%83%D0%B2%D0%B0%D0%BD%D0%B5-%D0%BD%D0%B0%D0%B2%D1%8A%D1%82%D1%80%D0%B5-%D0%B2-%D1%81%D0%B5%D0%B1%D0%B5-%D1%81/
f) Which product you are using? – eStore
g) Did you modify the plugin code? – no.
July 10, 2019 at 2:30 am #79687wzpModeratorPlease perform this simple test, to see if you are experiencing PHP session issues:
https://support.tipsandtricks-hq.com/forums/topic/paypal-says-your-shopping-cart-is-empty
July 10, 2019 at 3:59 am #79688adminKeymasterIt looks like there is a caching issue here. What caching are you using? Please ask your hosting provider what kind of caching they have.
July 10, 2019 at 8:02 am #79689Olivier.nMemberIt was the SiteGround optimizing plugin. Disabled it and works like a charm! Thanks!
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