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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Is there an email tag for a customers phone number and internal order number?
Tagged: email tags, Phone Number
Question #1 – We want to have the customers phone number in the e-mail that is sent to the store owner when an order is completed. I see a reference to the {phone} tag in the eMember plugin but when I put this tag in the email generated by the eStore plugin no phone number is displayed in the e-mail.
Question #2 – We want to include the Order ID in the same e-mail to the store owner. How can we retrieve this order ID. We are looking for the ID field from the order database not the Transaction ID from PayPal. Is there an email tag for this?
All of the recognized e-mail tags are shown here:
http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460
I visited the link above and do not see a tag for phone number. Is there a way to have the phone number included in the purchase notification email?
That information (phone number) is usually not collected or passed back to the plugin; unless you are selling a physical product that requires PayPal, et al, to collect shipping information. PayPal doesn’t force the user to enter the phone. So if the user doesn’t enter the phone number during checkout, it won’t be available in the plugin.