IPN Debug Failure Log showing Invalid Seller Email

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Tagged: changed paypal password

This topic has 1 reply, 2 voices, and was last updated 13 years, 5 months ago by Ivy.

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April 11, 2010 at 10:53 pm #1052

pamquag
Member

Hi

All of a sudden I am getting an FAILURE :Invalid Seller Paypal Email Address :

[04/11/2010 10:20 PM] – FAILURE :IPN product validation failed.

I didn’t change anything with the plugin or paypal. Customers are directed to my Thank you page but the download link isn’t there and they are not receiving the email with the download.

Can you help me figure this out?

Pam

April 11, 2010 at 11:41 pm #19574

Ivy
Member

Hi Pam, Please double check your Paypal email address in the eStore settings.

Also you may want to check that Paypal has not made any changes to your account. There was a Paypal update recently and this has reset some Paypal settings.

Cheers,

Ivy
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