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IPN Debug Failure Log showing Invalid Seller Email

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › IPN Debug Failure Log showing Invalid Seller Email

Tagged: changed paypal password

  • This topic has 1 reply, 2 voices, and was last updated 15 years, 1 month ago by Ivy.
Viewing 2 posts - 1 through 2 (of 2 total)
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  • April 11, 2010 at 10:53 pm #1052
    pamquag
    Member

    Hi

    All of a sudden I am getting an FAILURE :Invalid Seller Paypal Email Address :

    [04/11/2010 10:20 PM] – FAILURE :IPN product validation failed.

    I didn’t change anything with the plugin or paypal. Customers are directed to my Thank you page but the download link isn’t there and they are not receiving the email with the download.

    Can you help me figure this out?

    Pam

    April 11, 2010 at 11:41 pm #19574
    Ivy
    Member

    Hi Pam, Please double check your Paypal email address in the eStore settings.

    Also you may want to check that Paypal has not made any changes to your account. There was a Paypal update recently and this has reset some Paypal settings.

    Cheers,

    Ivy

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