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Internal Server Error when manual stamping

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › Internal Server Error when manual stamping

  • This topic has 4 replies, 3 voices, and was last updated 13 years, 4 months ago by admin.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • September 30, 2011 at 3:32 pm #4448
    rockindiana
    Member

    Hi,

    I have installed the WP PDF Stamper plugin but I get the following error when trying to do the manual stamping to test it (I have used the regular pdf file that you have on your page for testing purpose):

    “Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, postmaster@popandsoul.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.”

    I have also installed the “Minimum Requirement Checker v1.0” plugin and the result of the test seems to be OK:

    “IonCube Decoder Present

    CURL Library Present

    PHP Version 5.2.17″

    Any idea to help me ??

    Thanks.

    October 1, 2011 at 12:45 am #37171
    admin
    Keymaster

    You need to get your hosting provider to look in the server log file to see what is going wrong. This post will explain more:

    https://support.tipsandtricks-hq.com/forums/topic/error-500-internal-server-error

    October 2, 2011 at 11:29 pm #37172
    rockindiana
    Member

    Hi. Problem solved!. It was a relative path problem…

    No I have another problem when working with wpStore, but I will open a new thread…

    Thanks.

    January 24, 2012 at 4:49 pm #37173
    hilariom
    Member

    Hello Rockindiana.

    I am having the same problem but I am not able to find what is happening.

    Could you be more specific what was the problem in order I check if samething happen for me?

    Regards

    Hilario Martinez

    January 25, 2012 at 4:09 am #37174
    admin
    Keymaster

    Each time your site encounters an Internal Server Error (Error 500) an entry will be logged in your server log. Simply ask your hosting provider to look it up so you can see why it happened.

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