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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › Internal Server Error when manual stamping
Hi,
I have installed the WP PDF Stamper plugin but I get the following error when trying to do the manual stamping to test it (I have used the regular pdf file that you have on your page for testing purpose):
“Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, postmaster@popandsoul.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.”
I have also installed the “Minimum Requirement Checker v1.0” plugin and the result of the test seems to be OK:
“IonCube Decoder Present
CURL Library Present
PHP Version 5.2.17″
Any idea to help me ??
Thanks.
You need to get your hosting provider to look in the server log file to see what is going wrong. This post will explain more:
https://support.tipsandtricks-hq.com/forums/topic/error-500-internal-server-error
Hi. Problem solved!. It was a relative path problem…
No I have another problem when working with wpStore, but I will open a new thread…
Thanks.
Hello Rockindiana.
I am having the same problem but I am not able to find what is happening.
Could you be more specific what was the problem in order I check if samething happen for me?
Regards
Hilario Martinez
Each time your site encounters an Internal Server Error (Error 500) an entry will be logged in your server log. Simply ask your hosting provider to look it up so you can see why it happened.