- This topic has 1 reply, 2 voices, and was last updated 9 years, 8 months ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › Integration with woocommerce: problem with the states of order
Hello (excuse my bad english..)
This is the problem:
an order of woocommerce can have different states:
pending payment
in production
completed
deleted
refunded
failure
I wish that the commissions were recorded only when the state is “completed”
but I’ve seen that are registered with the state “in the works”
thank you for your time
Amnos
It only gives commission after the money has been collected from the customer. If you refund the WooCommerce order, then it will reverse the commission also. In an online environment your affiliates expect to see the commission as soon as the money has exchanged hands. They shouldn’t have to wait for you to ship the product (which can take some time).