Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Installation issues
- This topic has 8 replies, 3 voices, and was last updated 12 years, 4 months ago by amin007.
November 9, 2010 at 2:28 am #2194CornelMember
Just got eMember less than an hour ago and upon install I get a fatal error:
Fatal error: Call to a member function getValue() on a non-object in /var/www/vhosts/phlebotomycareertraining.com/httpdocs/wp-content/plugins/wp-eMember/eMember_auto_responder_handler.php on line 3
ioncube is installed and also pdf stamper and estore…no issues with those.
thank you for such great plugins!November 9, 2010 at 3:04 am #26296
Looks like the new feature that I added is having some issues with some versions of PHP.
Anyway, I have just uploaded another eMember build (v5.9.0) that you can download from here:
Please give that a try.November 9, 2010 at 3:26 am #26297CornelMember
Thank you AminNovember 9, 2010 at 10:20 pm #26298
I’m having installation issues also. I developed my site on my home computer and the eStore worked great. Now I just placed the site in a subdirectory of my domain for testing. The shopping cart appears and the links to buy appear, but the product images and information do not appear. When I go to the manage products page, there are no products listed. What do I do?November 10, 2010 at 12:54 am #26299
Looks like you did not transfer the eStore database table to your server. Please check this post that has more info on this topic:
https://support.tipsandtricks-hq.com/forums/topic/products-and-customers-lost-but-not-settings-after-moving-from-local-pcNovember 10, 2010 at 2:54 am #26300
It does look like that but it is not. I DID transfer all database files to the new server. The product info shows up in the estore table on the new server. My problem is your software is not picking up this data and displaying it. There seems to be a bug there somewhere and it’s driving me crazy. Can you help figure this out?November 10, 2010 at 5:04 am #26301
The only way it won’t pick it is if the database schema do not match. This can happen if you created the database in an older eStore version then using a newer eStore version on the new site. Can you create a product using the “Add/Edit Products” menu on your new site to see if that product shows up in the “Manage Products” section?November 10, 2010 at 8:48 pm #26302
I created a new product and saved it and it didn’t show up in the Manage Products section. No products show.November 11, 2010 at 1:40 am #26303
That means the database table columns are out of sync. I will send you an email.
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