Image Upload Problem

[hoffybalboa]

Hi,

At the moment users cannot upload photos to my site.

I recently installed the latest builds Affiliate 4.7.9 and eMember v6.9.4

However the upload button does not work. I tried uninstalling all other plugins, but I cannot locate the problem.

Any help would be appreciated.

Thank you

Bryan

[admin]

Please post a link to your member’s edit profile page with a test member account details so I can log in and check it out.

[hoffybalboa]

Key Master,

Thank you. I will do this now

Bryan

[hoffybalboa]

Hi,

I am really sorry to be such a pain. This particular issue is preventing our website launch. Any help to figure out how to upload profile pics would be much appreciated.

Thank you,

Bryan

[admin]

You do know that I asked you to provide some information which you haven’t right? Please see my above post (2 posts above). Without information I have no way of troubleshooting anything.

[hoffybalboa]

Oh sorry, I posted the log on details in my profile.

You can log in here: http://www.dwelldfw.com/login

with un: visitor and pw: visitor

Thank you

[admin]

This is whats happening on your site:

https://support.tipsandtricks-hq.com/forums/topic/wrong-way-of-adding-jquery-library-to-wordpress-source-of-javascript-conflicts

If you view the HTML source code of your site you will see the following line of code… see how your theme is hardcoding an older version of JQuery library?

<script type='text/javascript' src='http://www.dwelldfw.com/wp-content/themes/Unite/js/jquery-1.4.min.js?ver=1.4.2'></script>

This is introducing a javascript conflict on your page.

Please get a fresh build of eMember from here to see if helps:

https://support.tipsandtricks-hq.com/update-request

If you still see the issue after an update please do this test (only do the theme test):

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[hoffybalboa]

Thank you for the help. I am running eMember v6.9.4 which I believe is the latest build.

When I did the theme test, and switched to the default theme, I can upload a photo to my site. So it appears the theme is the source of the issue.

So the next question is how do I fix it or use a newer version of the jQuery library? Can i pay you to help me fix it?

Any direction would be most appreciated.

Thank you,

[admin]

Well the most qualified person to fix this issue is the theme developer because its his/her coding. It is your theme developers responsibility to give you a properly coded theme so the developer should follow this up… I pointed out the exact issue so it won’t be that hard for him to fix either.

If you are stuck with a theme developer who never fixes up his work then yes you could pay me to fix it.

[hoffybalboa]

Can you email me at [admin deleted email] with further details?

Thank you

[admin]

Please contact me using this form (please mention this forum thread):

https://support.tipsandtricks-hq.com/contact

[Author]

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