Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › IE 7 & IE 8 bug, transaction link and paypal completed
- This topic has 16 replies, 7 voices, and was last updated 10 years, 3 months ago by admin.
February 11, 2010 at 3:02 pm #781
Your plugin rocks and I’ve got it functioning on my site. I’ve run into a couple of snags that I’d love assitance on.
1. In IE 7 & 8 – I can’t view the add to cart buttons – in other words as of now people viewing my store in this browser wouldn’t be able to buy anything! Help. I don’t want this to be a make or break for me, but many many people use IE.
2. Is it possible to add the link to the download on the PayPal order completion page? I seem to remember that is how your site worked when I bought the eStore plugin.
3. I copied your transaction info verbatim into my thank you page, but it doesn’t display. I turned off auto-redirection in PayPal from another post that I saw regarding this, but that didn’t help.
Thank you so much for your assistance. Ontimelines.comFebruary 12, 2010 at 6:27 am #17916
Hi Ariel, “In IE 7 & 8 – I can’t view the add to cart buttons” – this shouldn’t happen as I have tested it on those version of IE and I use the plugin myself. You can try to view this page (http://www.tipsandtricks-hq.com/products) in IE 7 or 8.
I have a feeling that there is some CSS issue somewhere. Please link to the page where this is happening so I can take a look at it.
You cannot place the download links on PayPal as they do not allow this but you can make it so the customers get the download links after the payment on a webpage (your thank you page). This URL should explain it more:
WP eStore – Instant Digital Product Delivery on A Thank You Page
Regarding issue number 3 please make sure you have followed the instruction on the above page and let me know if you see any difference.February 13, 2010 at 3:39 am #17917
It may be the CSS, but I can’t find it. I’m am running thesis 1.7 on it. It appears to treat the buttons like input fields, is that what its supposed to do? If I remove the border on the input fields, it removes the border from your buttons.
I did add a custom image. But I went ahead and removed that for troubleshooting…
You can see the issue in IE 7 & 8 at [URL deleted as it was giving a 404 error] or at:http://www.ontimelines.com/products/wedding-planning-templates/wedding-plan-checklist-template-blue-swirl/
Thanks for any help you can give.
[/url]February 13, 2010 at 5:10 am #17918
When you use an Image for a button it is treated as an input in HTML.
I had a look at your site and the problem is that you have specified an Image URL for the “add to cart” button that does’t exist. I bet if you copy and paste the URL that you are using for the button in a browser you will get a 404 error. Please fix this URL (maybe you have a type in there) and the button should appear nicely.
Thesis theme does specify the input field CSS but you can add in some tweak in the custom CSS. The following URL should give you some guidance on this (search for “Thesis Theme” on that page)
http://www.tipsandtricks-hq.com/ecommerce/wordpress-estore-troubleshooting-218February 14, 2010 at 4:52 pm #17919
Thank you, but I don’t think that’s the issue. I removed the image temporarily so that this could be troubleshooted, but I added it back it so that you can see that is indeed not the problem.
The image I added is http://www.ontimelines.com/wp-content/uploads/addtocart.gif and it exists and it still doesn’t display in IE.
It displays fine in safari and firefox…February 15, 2010 at 2:20 am #17920
Looks like I will have to take a look at your site for this one. I will send you an email.February 15, 2010 at 2:44 pm #17921André LundinMember
I was just roaming around the forum and noticed your post.
The button can be added as a input or as a specified img, it doesn’t matter, as long as the form knows what to do with it.
I had a quick look at your page and noticed numerous problems in your code
(I suggest you do a checkup on http://validator.w3.org/ each time you do updates on your page), however without going into each of them, to solve your “Add to cart” problem:
If you take a look at your previous form element, which is your search form.
You’ll notice there is a unclosed end-tag.
Line 133, Column 7 (unclosed end-tag):
Change this to:
And you’re good-to-go!
Cheers & Good luck.February 15, 2010 at 9:54 pm #17922
Thanks André.January 10, 2011 at 6:13 pm #17923
I have a problem using the WP eStore plugin;
The WordPress eStore Plugin Shortcode and Functions are not working properly in IE8 NOT in Firefox.
I just deactivate the plug-in from the wordpress plugin menu and then the contents are showing properly for the rest of the codes…
Any help please, I have many vistors coming with IE and dont want to lose them?
kiwanJanuary 11, 2011 at 3:47 am #17924
What do you mean by “not working properly in IE8 NOT in Firefox.” so when you use the shortcode (which shortcode are you using by the way?) it doesn’t appear in IE8 or as soon as you have eStore activated other normal content doesn’t appear either?January 14, 2011 at 11:19 am #17925
I mean , the page including the WP estore short codes is showing properly in Firefox and Google Chrome but NOT in Internet Explorer.
When, I remove the WP estore shortcodes from my page, the content of this page is then showing properly in all the browsers including Internet Explorer.
Please let me know if you need more information ?January 14, 2011 at 11:28 am #17926
The short codes I am using are :
Please let me know if you need more information ?January 14, 2011 at 1:33 pm #17927
I think this shortcode was causing the issue:
Please get an update from here:
Let me know how it goes after the update.January 14, 2011 at 3:40 pm #17928
I have downloaded the update, Now should I install the plugin from scratch? means I will loose all the setup I have made on this plugin ??
I have visited how it works page, but, there is no details if I will loose all my setup or noJanuary 14, 2011 at 11:08 pm #17929IvyMember
Hi, You will not lose your setting when you update the plugin. Please make sure to use one of the update methods explained here:
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