I can't instal e member plugin

[elared]

Hi, My client bought e member plugin and I;m trying to install it on their website. It doesn’t work. I tested if it works on my website and I get the same error message. So, after trying to upload the plugin to the server, such message appears:

Incompatible archive. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

After getting such error message I uploaded the plugin to the server manually but I’m not able to unzip. I get such error message:

End-of-central-directory signature not found. Either this file is not

a zipfile, or it constitutes one disk of a multi-part archive. In the

latter case the central directory and zipfile comment will be found on

the last disk(s) of this archive.

unzip: cannot find zipfile directory

Can you help me?

[wzp]

DO NOT use the built-in uploader/installer of WordPress…

http://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-installation-upgrade-instructions-3

Please manually upload the zip file to the server, and follow the above referenced installation instructions. If you are using FTP, please remember to use the binary transfer mode.

[elared]

Hi, there is something wrong with the e-member.zip file my client got from you. I can’t even unzip it to my desktop using the standard winrar software. I get a message that the file is corrupted, that there is something wrong with the zipfile.

It means I cannot instal the plugin. It is worthless. I need help with it.

[amin007]

You can always download a fresh copy of the plugin from here:

https://support.tipsandtricks-hq.com/update-request

So go ahead and download another copy of the plugin then follow this installation video to install it:

http://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-quick-setup-and-usage-video-tutorial-132

[Author]

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