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Tips and Tricks HQ Support Portal › Forums › WP eMember › I am not receiving a notification email whenever a new (free) member registers
Tagged: email notification
Ever since I installed eMember, I have been receiving a notification email every time a new (free) member registers.
Suddenly, the notification to me has stopped coming. New members (free membership) are registering, they are getting the verification link and their confirmation emails (as far as I know since no one has complained yet).
But when they register, I am not getting the notification informing me that they have registered.
My
Please help. Thanks
It is likely the email are now getting marked as spam. Are you checking your spam folder?
Thanks for the response. Yes, I have been regularly checking my spam folder just in case those notification emails have been going there. But I have not received a single notification email in even the spam folder. The notifications have just not been coming at all and I can’t figure out why.
The link to the registration page is: christophercdoyle.com/the-quest-club (just in case you need this specific information to help resolve the issue).
Lets take a look at the log file. Please enable the debug logging option from the settings menu of the plugin. Then do a test registration. Read the log file, does it show that the plugin sent the email?