How to use a discount coupon and free shipping

[rrossi]

Is there a way to offer a coupon code and provide the option of free delivery?

I currently offer a discount code to members of a group I belong to. I usually deliver these products in person. I do not want to charge shipping to this group. My default shipping charge is $15.95 for all other customers.

When a customer enters their coupon code, they aren’t allowed to get free shipping… How can I change that?

Thanks for your help,

Richard

[Matt]

Hi. I’ve setup a coupon (13% discount) as well as checked the “free shipping if” (total is greater than $60) option, though only the free shipping is being applied. It seems the discount is being ignored.

Your help is greatly appreciated.

Thanks!

[admin]

Are you after applying two discounts together?

What version of the plugin are you using?

Can you please post a link to the page where you have the payment button so I can check it out (also share the discount code that needs to be used).

[Matt]

Hi! I’m using v6.4.1, and a single coupon with the discount value set at 13% and the optional condition “free shipping if total > is greater than > 60”. The optional condition is being applied, though not the discount value.

[http://murdercapitalclothing.com/shirts/alley-thug/]

code: SUMMER

Thanks!

[admin]

It doesn’t look like the automatic free shipping discount is getting applied when the amount is more that $60. Have you specified 60 in the “Free Shipping for Sub-total Over” field under the “Automatic Discount Settings” section?

I have a feeling you are trying to use two discount conditions in one coupon (free shipping and 13% discount). you can’t do that. Try using the automatic discount for free shipping then use the 13% discount for the normal coupon discount.

[Matt]

Sure did. And the shipping isn’t automatic, it’s part of the coupon (conditional option.) I’m only using one coupon. I’ve included a screen cap for you: [http://murdercapitalclothing.com/wp-content/uploads/2012/07/screencap.png]

[admin]

Thank you for the explanation. I see the problem. You have got two discounts in one coupon (a 13% normal discount and then a conditional free shipping). The normal discount can’t be used in the same coupon where you have conditional free shipping (it’s a little tricky).

So do the following to get the same effect

1) Enable auto discount option and in the “Free Shipping for Sub-total Over” field specify a value of “60”

2) Now, you can create a normal coupon that gives 13% discount which the user can use on top of that auto discount.

This way, as soon as someone adds $60+ worth of items in the cart they will get the free shipping discount. Additionally, they can apply the coupon to receive a further 13% discount on the item price.

[Matt]

Unfortunately that won’t work as we don’t want to offer free shipping across the board. The coupon offer (free shipping and tax) is only valid for a specific demographic.

Curious as to why the conditional option is available if not applicable as a conditional option? I’m lost on the value or use of this feature… any insight into the usage of this would be appreciated.

Any other tips or advice on how to setup without the auto-feature? Can I apply two coupons? Again, much appreciated.

Thanks,

matt

[admin]

The conditional option works fine as long as it is the only condition. You just can’t apply two discounts with one coupon which is what you are trying to do. So for example, when they use that conditional coupon it will apply the free discount as it is suppose to (it just won’t apply a further discount). Basically, we have imposed a limitation of one coupon/discount per checkout to prevent users from scamming the site owner. Many users try to scam the system by stacking coupons so we have a check for that. I can add an option in the plugin that allows you to override this security check.

[Matt]

Ok, I get it. I guess the option being within the coupon area confused me (rather than a standalone option I suppose). An option to override (at least for the conditional discount to be applied on top of the coupon discount) would likely do the trick and be much appreciated.

Let me know if/when available. And thank you!

[Matt]

Hi. Any word on this fix/override option yet? Thanks.

[admin]

Yes, I have added an option in the plugin so this can be enabled. I have sent you an updated version of eStore so load that first then do the following:

Open the “eStore_advanced_configs.php” file and find the following line:

define('WP_ESTORE_ALLOW_COUPON_STACKING', '0');

Change it to the following to enable the stacking of coupons:

define('WP_ESTORE_ALLOW_COUPON_STACKING', '1');

Note: as I have explained before, this option will allow your customers to stack coupons multiple times (dishonest customer may take advantage of that).

[Author]

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