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[Resolved] How to resend “your registration is now complete” email to new member?

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › How to resend “your registration is now complete” email to new member?

  • This topic has 5 replies, 3 voices, and was last updated 3 years, 6 months ago by angelfire4xx.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • October 23, 2021 at 5:10 pm #83840
    angelfire4xx
    Participant

    I had a failure of my smtp provider and some new members joined and didn’t get their email “your registration is now complete” confirming username, password etc.
    I just wondered if there is some way to re-send it?
    Linda

    October 24, 2021 at 2:39 pm #83846
    wzp
    Moderator

    Are you referring to the email that is sent, asking the member to complete their registration?

    October 25, 2021 at 12:54 am #83848
    admin
    Keymaster

    Go to the “Admin Functions” menu of the eMember plugin. Then you can use the “Regenerate Link” or “Regenerate Link & Email” feature from there.

    October 25, 2021 at 4:56 am #83850
    angelfire4xx
    Participant

    Hi and thanks, but I thought my question was clearly not about that. Please could you read it again?

    October 26, 2021 at 12:31 am #83855
    admin
    Keymaster

    No, that email cannot be resent since it is ONLY sent after the registration form is successfully submitted by the user.

    If your member is having an issue logging into their account, ask them to use the password reset feature. The member login page has a link to the password reset option.

    October 26, 2021 at 6:46 am #83856
    angelfire4xx
    Participant

    Thank you

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