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How to change commission earned if percentage changes

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › How to change commission earned if percentage changes

  • This topic has 2 replies, 2 voices, and was last updated 7 years, 11 months ago by Linda Bell.
Viewing 3 posts - 1 through 3 (of 3 total)
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    Posts
  • July 10, 2017 at 9:11 pm #14189
    Linda Bell
    Participant

    I’ve changed an affiliate’s commission level from 20% to 30% after he referred a buyer who purchased a monthly subscription. I’d like to retroactively change the amount of commission earned. How do I do this?

    July 11, 2017 at 12:43 am #76029
    admin
    Keymaster

    The plugin will factor in that change for all future commissions. If you want to change past commissions then you have to manually do it. It is not a good practice to automatically change commission amount that has already been awarded to the affiliates so the plugin won’t do this.

    You can go to the commissions menu in the admin and manually delete a commission and then add a new one with the amount that you want to give.

    July 11, 2017 at 5:19 pm #76030
    Linda Bell
    Participant

    This worked beautifully! Thank you so much.

    I LOVE your plugins – and your support!

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