How to bulk import csv file of members who are not WordPress users?

[Linda Bell]

I’ve built a new site for an organization that has over 600 members. They’ve given me a CSV file with the following fields:

website_login

password

first_name

last_name

status (active vs inactive)

email

Is there a way to bulk import this list? (The members are not WordPress users.) Or will I need to manually create accounts for each user?

[mbrsolution]

Hi Linda Bell, you can try the following addon.

Bulk Member Data Importer Addon

The above addon needs to be tweaked to incorporate the correct fields into eMember.

If you already have WordPress users then try the following:

http://www.tipsandtricks-hq.com/wordpress-membership/import-wordpress-users-members-1028

Let us know if this helps you.

Kind regards

[Linda Bell]

I tried doing that but couldn’t get it to work. Do you have a tutorial on how to do it?

[mbrsolution]

Hi Linda, once you download the skeleton file and you have opened the file as instructed in the URL above change the following fields from the list you provided above.

website_login = user_name

password = for the password Simply make a bulk announcement telling your members to use the “reset/forgot password” option at the start.(As stated by admin on the link above)

first_name = stays the same

last_name = stays the same

status (active vs inactive) = account_state make this either pending or active

email = stays the same

All we have done is made a few changes to the fields you have so that they will work with eMemeber plugin.

Try the above and let us know if it works for you.

Kind regards

[Linda Bell]

That worked! I was able to get all of the members imported. Thank you.

Now, I’m having an issue with it not sending an email when you click Forgot/Reset Password. Can you please advise me on how to troubleshoot this?

[wzp]

You’ve tried this on your own account?

And it isn’t in your spam folder?

[Linda Bell]

Wzp – I’ve checked my Spam folder. Nothing came in. So, I contacted the web hosting company in case it had something to do with a setting on the server. Their response was ” it is possible that you do not have the correct permissions set on the plugins directory.” (Any suggestions?)

Crispinhull – thank you. It’s nice to know it’s not just me that’s having these issues. Hopefully we can get this working well. (I love their eStore plugin!)

[mbrsolution]

Hi @Linda Bell, you might like to try the following URL in regards to your e-mail issue.

https://support.tipsandtricks-hq.com/forums/topic/not-receiving-emails-even-though-the-plugin-sent-the-email

Kind regards

[admin]

@Linda, This email issue you have is *just* for the reset/forgot password functionality?

[Linda Bell]

After recursively setting the permissions to 755 on the FTP, we’re now we’re able to receive the forgot password e-mails from the server. However… the passwords that we receive do not work. The email received looks like:

Dear Linda Bell

You have reset your password.

Membership details:

[redacted]

Thank You

Please advise, thanks.

[Linda Bell]

To clarify (for others who are having a similar issue) the “permissions” were set to 644. After we changed it to 755, the (“forgot password”) email was able to come in.

[Linda Bell]

mbrsolution – the “Email Functionality Tester” plugin was very helpful. With that, we were able to see that WordPress – and the server – were both able to send test emails. We received them right away.

[Linda Bell]

Update… As time is of the essence in getting the membership component of this website working we’ve decided to have all members go in and register manually instead of using the bulk upload feature. When names/passwords are entered in this manner, the “forgot password/reset” function works properly.

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