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How to add existing customers?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › How to add existing customers?

  • This topic has 3 replies, 2 voices, and was last updated 7 years, 6 months ago by LANSRAD.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 9, 2017 at 4:38 pm #14519
    LANSRAD
    Member

    I am setting up eStore to handle digital downloads for a new website.

    While I think it will work fine for new orders, I have a lot of existing customers that I want to add to the system so that they would be able to download products they have already purchased from the new site.

    How would I go about adding the existing customers, and then the products they already have purchased so that everyone is on the same system?

    Thanks!

    November 9, 2017 at 9:38 pm #76703
    wzp
    Moderator

    If the number of customers is not too large, you can manually enter any sale information by going to the “Add/Edit Customers” menu.

    November 13, 2017 at 5:04 am #76704
    LANSRAD
    Member

    The number of customers and average number of products per customer would make that very unwieldy and very error prone.

    I was hoping for an import function that could take data in some format or at worst case a way to do it via the WordPress REST API.

    November 13, 2017 at 5:20 am #76705
    LANSRAD
    Member

    I forgot to mention that I think this would be a great enhancement for your plugin.

    There are a lot of people out there who already have some sort of system that they have been using to sell digital products (usually desktop based).

    Being able to import data from them (and it is fine for you to specify the format and fields you need) so that they can smoothly transition to a web based eStore is a big consideration.

    In our case if we can not do that, then we would have to just not use the portion of your plugin that manages the downloads- which pretty much eliminates the reason we want to use it.

    We could take the ToolSet Types plugins and create the functionality that we need (including the payment processing and e-mailing, but we would much rather be able to use your plugin for the job.

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