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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › How often does the Affiliate Program is updated on the Affiliate side?
To make myself clear. I made a dummy purchase, the sale shows under the affiliate sales/comm tab on my Administrator menu, but I access the Affiliate account, and check on clicks and sales, there is nothing there yet.
Thanks,
There is no delay. Please make sure the affiliate ID matches exactly with the account in question. Sometimes people make mistake in the affiliate ID when making a link which causes it to record the sales under a different account. Also remember to adjust the date window (be default the homepage for affiliates show the current month’s sales)
Hum, so there has to be something wrong. Because I checked and the ID’s matched in both places.
The link on the Affiliate page says it like this: http://website.com?ap_id=chicmommyusa
It shows the clicks, but it did not show the sale. But when I see it on my administration, it does show. Don’t know what could be causing this. Groupbuyingsite implemented this plugin to work with Authorize.net so, do you think it could be deriving from this?
Thanks for your help and such fast responses!
Liseth
I will send you an email to get site access so I can check it out.
Thanks! I just sent you the email and access info.