January 29, 2014 at 4:42 pm #10515
We are selling magazine subscriptions in our eStore plugin. We are using the Payment Gateway Bundle plugin so that we can use our existing PayPal Payment Pro account. We are also using the eMember plugin so that when customers purchase a subscription, they also get access to additional content on our website.
I need to know how to setup multiple tax rates based on the shipping address entered by the customer. We are only required to charge tax for customers in Arizona in the United State and any customers with shipping addresses in Canada. The tax rates for Arizona and Canada are different.
I also need to know how to setup multiple shipping charges for the magazines based on their shipping address.
1. No additional shipping charges for United States shipping addresses
2. A specific shipping charge for Canadian shipping addresses
3. A different shipping charge for all other foreign shipping addresses
All of this information needs to show up on our subscription page which is using the [wp_eStore_subscribe_fancy id=1] short code. – [http://newstest.swimmingworldmagazine.com/subscriptions/]
And the additional tax and shipping amounts need to be calculated included on the “collect-details” page before a customer enters their credit card information.
Word Press v3.8.1
Payment Gateway Bundle v1.8.9
GaryJanuary 29, 2014 at 6:53 pm #60575wzpModerator
Have you read this?
I am pretty sure PayPal doesn’t support tax for subscription payments. you may want to check that with PayPal.January 31, 2014 at 6:30 pm #60576
Thanks WZP, but we are not using the PayPal website for any of this. We are using the PayPal Payment Pro tool via the Gateway Payments Bundle plugin which allows us to handle all address and credit card collection on our site. Our customers never see the PayPay site or even know that PayPal is the company we are using for processing our payments. The article you sent me assumes that you are using the paypal website for all your billing/shipping/credit card collection and that is why they are saying that you can control this from within your PayPal account.
We need to be able to control shipping and taxes from within the eStore plugin before we even transmit anything to PayPal.January 31, 2014 at 10:41 pm #60577
I was able to find a work around for my tax and shipping question by using some combinations of product variations in the eStore dashboard. Since we are selling magazine subscriptions and a customer can only purchase a single subscription at a time, we can used a fixed sales tax amount for Arizona and that can be put into a variations drop down list. Arizona is the only state in which we are required to charge sales tax because this is the only state we have a physical presence in.
Since the magazines are fixed in size and weight, we setup another variation for shipping charges. (one for the United States, one for Canada, one for Mexico and one for all other countries)
By setting up a blank variation value as the first option in the drop down list and adding the “required” attribute to the <select> tags in the estore_button_display_helper.php file I was able to achieve the requirement of forcing customers to choose a tax and shipping option before they can proceed with the checkout.
Since we take subscription orders and manually enter them into our subscription system in another environment, we are able to do a visual check to catch any subscription orders that may have the incorrect tax or shipping selected and then can contact the customers as needed.
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