eStore – Cant seem to get the plugin working…

[MdB]

Dear all, I would appreciate some help with some troubles I’m having with the WP Estore plugin. I’m from Holland, and my English isn’t that great, so i hope you guys understand my problem

I’m a composer and want to use the plugin to sell my digital music on my website. I bought the plugin, did the setup and tested it with sandbox. Everything went great. the debug file shows success on all lines.

After that I did a live test with my girlfriends Paypal account, and I got an error:

[11/03/2010 6:10 PM] – FAILURE :Funds have not been cleared yet. Product(s) will be delivered when the funds clear!

[11/03/2010 6:10 PM] – FAILURE :IPN product validation failed.

The funds have not cleared error is understandable, since my girlfriend used an account without a verrified address. But the IPN product validation is a riddle to me. After about 5 days, the fund got cleared and there is a new entry in the debug file with the same IPN Product validation failed error again. It also showed a invalid currency error, but’s because I changed it in between, so that’s not a problem.

I did got the payment in my Paypal account, but my girlfriend never got an email, probably because of the IPN failure. I read the email from the plugin about possible reasons for this error, but everything seems to be OK (The sandbox test is a success).

Here are the debug test entries:

Sandbox testing:

Quote:

[10/31/2010 11:11 AM] – SUCCESS :Paypal Class Initiated by 216.113.191.33

[10/31/2010 11:11 AM] – SUCCESS :Post string : [admin deleted post data]

[10/31/2010 11:11 AM] – SUCCESS :Connection to http://www.sandbox.paypal.com successfuly completed.

[10/31/2010 11:11 AM] – SUCCESS :IPN successfully verified.

[10/31/2010 11:11 AM] – SUCCESS :Creating product Information to send.

[10/31/2010 11:11 AM] – SUCCESS :Transaction Type: Shopping Cart

[10/31/2010 11:11 AM] – SUCCESS :Number of Cart Items: 1

[10/31/2010 11:11 AM] – SUCCESS :Item Number: 11

[10/31/2010 11:11 AM] – SUCCESS :Item Name: Martijn de Bont – Umbra Sum (Personal (HQ MP3))

[10/31/2010 11:11 AM] – SUCCESS :Item Quantity: 1

[10/31/2010 11:11 AM] – SUCCESS :Item Price: 0.99

[10/31/2010 11:11 AM] – SUCCESS :Item Shipping: 0.00

[10/31/2010 11:11 AM] – SUCCESS :Item Currency: USD

[10/31/2010 11:11 AM] – SUCCESS :Download Link :

Martijn de Bont – Umbra Sum (Personal (HQ MP3)) – http://www.martijndebont.com/wp-content/plugins/wp-cart-for-digital-products/download.php?file=217X%2FigLWvGShqnqjXWD8vmRXSXxTDmzWs%2FmLnVDKcUjRkHZFNXF%2F8YzrX5W8At88fhk6ng69QSG1kfvbQ%3D%3D

[10/31/2010 11:11 AM] – SUCCESS :Product Email successfully sent to info_1288288824_per@martijndebont.com.

[10/31/2010 11:11 AM] – SUCCESS :Notify Email successfully sent to sales@martijndebont.com.

[10/31/2010 11:11 AM] – SUCCESS :Updating Products, Customers, Coupons, Sales Database Tables with Sales Data.

[10/31/2010 11:11 AM] – SUCCESS :Products, Customers, Coupons, Sales Database Tables Updated.

[10/31/2010 11:11 AM] – SUCCESS :Updating Affiliate Database Table with Sales Data if Using the WP Affiliate Platform Plugin.

[10/31/2010 11:11 AM] – SUCCESS :Not Using the WP Affiliate Platform Plugin.

[10/31/2010 11:11 AM] – SUCCESS :Paypal class finished.

Live paypal purchase:

Quote:

[11/03/2010 6:10 PM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

[11/03/2010 6:10 PM] – SUCCESS :Post string : [admin deleted post data]

[11/03/2010 6:10 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[11/03/2010 6:10 PM] – SUCCESS :IPN successfully verified.

[11/03/2010 6:10 PM] – SUCCESS :Creating product Information to send.

[11/03/2010 6:10 PM] – FAILURE :Funds have not been cleared yet. Product(s) will be delivered when the funds clear!

[11/03/2010 6:10 PM] – FAILURE :IPN product validation failed.

[11/03/2010 6:10 PM] – SUCCESS :Paypal class finished.

Live Paypal after the funds have cleared:

Quote:

[11/11/2010 11:17 PM] – SUCCESS :Paypal Class Initiated by 66.211.170.66

[11/11/2010 11:17 PM] – SUCCESS :Post string : [admin deleted post data]

[11/11/2010 11:17 PM] – SUCCESS :Connection to http://www.paypal.com successfuly completed.

[11/11/2010 11:17 PM] – SUCCESS :IPN successfully verified.

[11/11/2010 11:17 PM] – SUCCESS :Creating product Information to send.

[11/11/2010 11:17 PM] – SUCCESS :Transaction Type: Shopping Cart

[11/11/2010 11:17 PM] – SUCCESS :Number of Cart Items: 1

[11/11/2010 11:17 PM] – SUCCESS :Item Number: 6

[11/11/2010 11:17 PM] – SUCCESS :Item Name: Martijn de Bont – Saviours (Personal (HQ MP3))

[11/11/2010 11:17 PM] – SUCCESS :Item Quantity: 1

[11/11/2010 11:17 PM] – SUCCESS :Item Price: 0.99

[11/11/2010 11:17 PM] – SUCCESS :Item Shipping: 0.00

[11/11/2010 11:17 PM] – SUCCESS :Item Currency: USD

[11/11/2010 11:17 PM] – FAILURE :Invalid Product Currency Used: USD

[11/11/2010 11:17 PM] – FAILURE :IPN product validation failed.

[11/11/2010 11:17 PM] – SUCCESS :Paypal class finished.

Could you guys please shed your light on this?

Thanks for your help!

[wzp]

I think, that because you “…changed the currency in between…” that is the reason for the second failure. When the final IPN came through, it no longer matched what eStore was expecting.

Because you successfully tested it with the sandbox, there is a high confidence level that real purchases will go through. However, if you expect a majority of buyers to have unverified accounts, any tweaks you make between the time of purchase and when the funds clear may cause similar failures.

[MdB]

Thanks, that makes sense . I will ask my girlfriend to do a second test and will post the result. I guess a lot of the buyers will have a unverified account, but I’m not planning to make changes again. Everything is set now

Thanks so much for your quick reply!

[MdB]

After a new test everything is working now! I guess it was the currency change in between that messed up the IPN.

Thanks for this great plugin!

[Author]

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