Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Help – Affiliate Sales Not Showing UP
- This topic has 6 replies, 3 voices, and was last updated 12 years, 9 months ago by versluis.
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July 15, 2011 at 5:49 pm #3807headmonkMember
I still can’t get the sales in WP_eStore to show up in WP-Affilliate.
I already updated to latest plug-in and just had a new sale come in with 6 products. Again nothing was shown in the Affiliate Sales/Comm data, but eStore has all the sales.
This is the main reason I switched to this setup – please help!
July 15, 2011 at 5:52 pm #34292headmonkMemberIn my Error Debugging this is what the log says for each item
[07/15/2011 5:33 PM] – SUCCESS :Number of Cart Items: 6
[07/15/2011 5:33 PM] – SUCCESS :Item Number: 1302
[07/15/2011 5:33 PM] – SUCCESS :Item Name: XXXX removed
[07/15/2011 5:33 PM] – SUCCESS :Item Quantity: 1
[07/15/2011 5:33 PM] – SUCCESS :Item Price: 27.00
[07/15/2011 5:33 PM] – SUCCESS :Item Shipping: 0.00
[07/15/2011 5:33 PM] – SUCCESS :Item Currency: USD
[07/15/2011 5:33 PM] – SUCCESS :Download Link : XXXX removed
There’s nothing about affiliate ids or anything.
July 16, 2011 at 1:12 am #34293amin007ParticipantThe affiliate commission log output goes in the following file:
eStore_post_payment_debug.log
Please share the content of that file.
July 16, 2011 at 11:26 am #34294headmonkMember[07/15/2011 5:33 PM] – SUCCESS :Generating download link for single file.
[07/15/2011 5:33 PM] – SUCCESS :Generating download link for single file.
[07/15/2011 5:33 PM] – SUCCESS :Generating download link for single file.
[07/15/2011 5:33 PM] – SUCCESS :Performing item specific autoresponder signup if specified.
[07/15/2011 5:33 PM] – SUCCESS :Performing global autoresponder signup if specified.
[07/15/2011 5:33 PM] – SUCCESS :Mailchimp integration is being used.
July 17, 2011 at 12:12 am #34295amin007ParticipantThat doesn’t look right. There is suppose to be more debug that shows the affiliate commission related stuff. I received your site access from the other posts. I will check it out.
July 17, 2011 at 4:09 am #34296amin007ParticipantOkay it looks like the mailchimp integration is failing and forcing the post payment processing to stop at that stage. The most common cause for this to happen is if you specified the Wrong API key for your mailchimp account or if your mailchimp API Key is actually turned off in your account (by default the API key is not active in your mailchimp account). I have turned off the mailchimp integration for now and it works fine.
February 27, 2012 at 9:07 pm #34297versluisMemberThank you SO much for this – I had exactly the same issue and would have never thought it was MailChimp – but it was. I’ve been looking all over for a solution for month.
My log file looked exactly like in this example, what a relief!
Thanks
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