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Google analytics ecommerce not tracking in wpestore

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Google analytics ecommerce not tracking in wpestore

  • This topic has 5 replies, 3 voices, and was last updated 6 years, 7 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • June 25, 2012 at 3:20 pm #6660
    vitaly
    Member

    I followed the instructions and have ecommerce turned on in analytics but never got it working. Please help!

    Have latest version of wpestore and the regular analytics tracking works just fine. Only the eccommerce doesn’t – shows 0 sales even though there are a bunch.

    Thanks again,

    Vitaly

    June 26, 2012 at 12:13 am #46437
    admin
    Keymaster

    First, please check this checklist:

    https://support.tipsandtricks-hq.com/forums/topic/google-analytics-not-tracking-properly

    If you think you have setup everything correctly then share the anaylitics tracking code that you see when you land on the “Thank You” page after a payment. You will have to view the source of your “Thank You” page when you get there after the payment. The tracking code will look like the following (There are examples in the above post)

    // Google Analytics for WordPress by Yoast ......
    ......
    ......
    //]]></script>

    Once you share that data I will be able to see if everything worked correctly in terms of tracking the eCommerce data.

    June 26, 2012 at 3:15 pm #46438
    vitaly
    Member

    Your reply seems to indicate that I should have the Google Analytics plugin, is that mandatory for the proper functioning of the ecommerce tracking? I just inserted the code in the header manually.

    Vitaly

    June 27, 2012 at 1:15 am #46439
    admin
    Keymaster

    That is the step 1 of the eCommerce tracking documentation:

    http://www.tipsandtricks-hq.com/ecommerce/google-analytics-e-commerce-tracking-for-wp-estore-850

    Please read the documentation and do all the steps it tells you to do.

    November 17, 2018 at 9:47 pm #46440
    behavioranalystsupervisor
    Member

    Google Analytics is saying that it cannot find a google analytics tag on my site, although I’ve got the WPestore add-on ecommerce tracking enabled with a Google analytics tracking ID entered. I’ve enabled debug and it’s reporting success in GA tracking. Any ideas why it’s not showing?

    November 19, 2018 at 4:17 am #46441
    admin
    Keymaster

    The analytics tracking for e-commerce is done using a backup HTTP POST (when the PayPal IPN is received in the background). So you won’t see any GA tag in the HTML code of your site (if thats what you are looking for).

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