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Gift Certificate Option Not Switching to PayPal with Balance only in Shipping

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Addon Related › Gift Certificate Option Not Switching to PayPal with Balance only in Shipping

Tagged: gift, gift certificates, Manual Checkout, voucher

  • This topic has 6 replies, 3 voices, and was last updated 8 years, 1 month ago by TSS10.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • February 14, 2015 at 5:39 pm #12214
    TSS10
    Member

    The gift certificate add-on triggers the manual checkout if there is only balance in shipping (it sends to paypal if there is a balance in product) – how can I fix this?

    February 15, 2015 at 1:23 am #68615
    admin
    Keymaster

    That is a bit of an issue because PayPal won’t allow you to do a checkout for $0 item. your item price can’t be $0 if you want to do a checokut via PayPal. That’s why the plugin directs them to the manual checkout (so you can manually handle the transfer).

    Are you giving an item for free just by charging for shipping? Maybe you can do the following for this:

    Create a product with a name like “Awesome Item Name and Shipping Cost”. Price this product with whatever your shipping cost is. Put a buy button for this item on your page. Now, when someone buys it, they are just paying you the shipping cost for the item.

    You can also price it to what your item price plus the shipping cost is. Then they can apply a coupon or voucher which discounts the item price and it will have only the shipping charge amount left for it.

    This way, PayPal won’t see this as a $0 item and will allow you to do the checkout.

    February 15, 2015 at 1:42 am #68616
    TSS10
    Member

    I’m offering gift certificates for the exact price of an item that includes shipping in the US, but not international. Someone from Finland won the gift certificate and she was never charged shipping. Is there another solution besides adding instructions to the manual checkout process? I’m afraid they won’t read the email and then I’ll be stuck.

    February 15, 2015 at 10:38 pm #68617
    admin
    Keymaster

    Read you read my previous post fully? You can’t have the following if you want to do this transaction via PayPal:

    The main item price = $0

    Shipping price = $XX

    So lets say the item price is $20 and shipping is $5. Then make a product called something like “Shipping Included Item Price” and give it a price of $25 (this includes the shipping amount with the main price). Now, you can give them a $20 discount so they are only getting charged $5 which is the shipping price.

    February 16, 2015 at 2:14 pm #68618
    TSS10
    Member

    Yes, and I said that’s not an option for me as this applies to a very small subset. I thought there would be a way to pass the shipping along as part of the total.

    February 16, 2015 at 6:07 pm #68619
    wzp
    Moderator

    How much is the international shipping costing you? And how small of a subset are we talking about? If you are US based, you may be able to eat the cost and write it off as “good will” on your taxes.

    February 16, 2015 at 8:13 pm #68620
    TSS10
    Member

    Right now that is not my choice either. I’m not into “good will”, I’m into building my business. Thanks for your suggestions but I guess this won’t work the way that I need it to.

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