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The gift certificate add-on triggers the manual checkout if there is only balance in shipping (it sends to paypal if there is a balance in product) – how can I fix this?
That is a bit of an issue because PayPal won’t allow you to do a checkout for $0 item. your item price can’t be $0 if you want to do a checokut via PayPal. That’s why the plugin directs them to the manual checkout (so you can manually handle the transfer).
Are you giving an item for free just by charging for shipping? Maybe you can do the following for this:
Create a product with a name like “Awesome Item Name and Shipping Cost”. Price this product with whatever your shipping cost is. Put a buy button for this item on your page. Now, when someone buys it, they are just paying you the shipping cost for the item.
You can also price it to what your item price plus the shipping cost is. Then they can apply a coupon or voucher which discounts the item price and it will have only the shipping charge amount left for it.
This way, PayPal won’t see this as a $0 item and will allow you to do the checkout.
I’m offering gift certificates for the exact price of an item that includes shipping in the US, but not international. Someone from Finland won the gift certificate and she was never charged shipping. Is there another solution besides adding instructions to the manual checkout process? I’m afraid they won’t read the email and then I’ll be stuck.
Read you read my previous post fully? You can’t have the following if you want to do this transaction via PayPal:
The main item price = $0
Shipping price = $XX
So lets say the item price is $20 and shipping is $5. Then make a product called something like “Shipping Included Item Price” and give it a price of $25 (this includes the shipping amount with the main price). Now, you can give them a $20 discount so they are only getting charged $5 which is the shipping price.
Yes, and I said that’s not an option for me as this applies to a very small subset. I thought there would be a way to pass the shipping along as part of the total.
How much is the international shipping costing you? And how small of a subset are we talking about? If you are US based, you may be able to eat the cost and write it off as “good will” on your taxes.
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