Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Getting download link e-mails sent to administrator as well as customer

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Getting download link e-mails sent to administrator as well as customer

  • This topic has 1 reply, 2 voices, and was last updated 10 years, 5 months ago by admin.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • December 11, 2014 at 6:01 pm #11911
    jgroup
    Member

    Hi Guys:

    We’re still having problems with some customers getting the automatic download e-mail links while others do not. It appears most of the problems are from overseas customers. I’ve never been able to duplicate this problem myself, but I was wondering if a modification could be made to also send a copy of the download link e-mail to the WP eStore administrator (me) as well as the customer. The GoDaddy team needs this information to troubleshoot the issue on their end, plus it would permit me to forward a backup e-mail to the customer just to make sure they get one.

    Thanks

    James

    December 11, 2014 at 11:17 pm #67356
    admin
    Keymaster

    Go to the following interface:

    eStore Settings -> Email Settings

    Then check the following option from this menu:

    Append Buyer Email and Payment Parameters to Admin Email

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ