Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › GetResponse Signup not working!
- This topic has 2 replies, 2 voices, and was last updated 12 years, 6 months ago by GaryK.
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March 27, 2012 at 8:55 pm #5940GaryKMember
I did a search on this and found a few posts with persons having the same problem, but no solutions? New signup members are not showing up in campaign contacts at GetResponse. Signup does receive email confirmation from domain on registration through WP eMember.
I’m new to WP eMember and have been running a new WP installation with GetResponse. Key is set to ON in GetResponse, Global on, key entered and proper campaign name entered. Here is the log error.
SUCCESS :Processing signup request of membership for: XXXX@aol.com
SUCCESS :reCAPTCHA is valid… creating membership account: XXXX@aol.com
SUCCESS :Processing registration submission…
SUCCESS :Autoresponder signup if needed…
SUCCESS :Performing membership level specific autoresponder signup if specified.
SUCCESS :List name specified for this membership level is: lore
SUCCESS :Attempting to call GetResponse API for list signup…
SUCCESS :API Key:XXXXXXXXXXXXXX, Customer name:Fred Flintstone
SUCCESS :Attempting to retrieve campaigns for lore
FAILURE :Attempting GetResponse add contact operation for campaign ID: Vbri Name: Fred Flintstone Email: XXXX@aol.com
SUCCESS :GetResponse contact added… result:Array
SUCCESS :GetResponse email address to signup:XXXX@aol.com
SUCCESS :GetResponse campaign to signup to:lore
SUCCESS :GetResponse signup operation performed. returned value:1
SUCCESS :End of membership level specific autoresponder signup.
SUCCESS :Performing global autoresponder signup if specified.
SUCCESS :Attempting to call GetResponse API for list signup…
SUCCESS :API Key:XXXXXXXXXXXXXXX, Customer name:Fred Flintstone
SUCCESS :Attempting to retrieve campaigns for lore
FAILURE :Attempting GetResponse add contact operation for campaign ID: Vbri Name: Fred Flintstone Email: XXXX@aol.com
SUCCESS :GetResponse contact added… result:Array
SUCCESS :GetResponse email address to signup:XXXX@aol.com
SUCCESS :GetResponse campaign to signup to:lore
SUCCESS :GetResponse signup operation performed. returned value:1
SUCCESS :End of global autoresponder signup.
Regards,
Gary
March 28, 2012 at 4:25 am #43469adminKeymasterEverything looks good to me. The signup is working fine as far as I can tell. You are suppose to receive a confirmation email from GetResponse. When you click the link in that confirmation email it will confirm and the contact will show in your campaign/list.
Are you not getting this signup confirmation email from GetResponse? You have been using the same email address to signup… if GetResponse sent you one confirmation email already and you ignored it or it went to the spam folder then GetResponse won’t send another one.
Please post a link to your registration page so I can take a look. What version of eMember are you using?
Also, please share the URLs of the post where no solution has been provided (you mentioned this in your post) so I can follow it up. An autoresponder sign up usually doesn’t work due to user error or integration error. There is actually no solution to give other than to help you find the mistake you made.
March 28, 2012 at 2:26 pm #43470GaryKMemberI never thought about the reuse of an email being the problem, since I figured once you deleate them from the GetResponse list they could be relisted. Deleating same address subscribers means GetResponse ignores that address on reissue and will not send another confirmation optin. I tried another address and it’s working.
I also found that AOL copy and paste of the GetResponse confirmation link into their browser app gave an error that the address had already been added when it hasn’t. Pasting it into your regular browser adds the address to your GetResponse list.
As to the solution to this problem. I meant I didn’t find one to my particular issue. After doing my research, I felt you guys give first rate support, which is one of the big reasons I got a suite of programs from you.
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