Gateway bundle – multiple product subscriptions

[jeckton]

I am using the gateway bundle with ARB billing through authorize.net. My question is, is there a way to set up the products so that the customer can select more than one subscription before going to the collection page? It is not a good customer experience to have to do these one at a time, and there is no predefined bundle that I can set up.

Thanks!

[admin]

Are you just calling a product a subscription (for example: a 3 month subscription) or are you talking about an actual recurring payment agreement? A recurring payment subscription is not like a normal product. The buyer has to agree to pay an ongoing fee at a regular interval so gateways handle this in a linear way (one agreement at a time). Payment gateways won’t let you do multiple subscription agreement in one go.

Customers actually don’t usually signup for multiple recurring payments in one go also.

If you tell me what you are selling, I will have a better idea and give you a better answer.

[jeckton]

we are dealing with a set of services rather than products, and each is an individual subscription with a recurring payment. So, for example, if a person wants to sign up for ongoing primary medical care service, that’s one subscription. If they want to sign up for a specialists care, that’s a different subscription. I was wondering if there is a way for a person to sign up for both at once. I considered a bundled product, but then if they want to discontinue one service and not the other, I don’t know how to handle that. Does that make sense?

[admin]

Using variations should help. Your subscription product can have optional variations that customers can choose. Depending on the variations they choose, the recurring payment value

will go up.

So for example, the basic primary medical care service will charge $1000 per month. But if a customer choose to add the specialists care on top then it will add $500 to the recurring price. Making it a total $1500 per month charge.

Take a look at the following documentation to learn how variation control works:

http://www.tipsandtricks-hq.com/ecommerce/how-to-use-variation-control-in-wordpress-estore-plugin-345

[jeckton]

I can see how to use variations for the initial setup. The concern I have with that is if the customer chooses to drop one of the services, he essentially drops both and then has to re-subscribe to the one he wants to keep. So in your example, if the customer chooses both primary care and specialist care for $1500, and then he decides that he doesn’t need specialist care, he will cancel the $1500 subscription and then add a new subscription of $1000 for the primary care. Am I mistaken?

[admin]

You are not mistaken. I understand your scenario now… the variation won’t work for your case. Buying subscription one at a time is the way to go for your situation. The API for the gateway doesn’t allow us to do multiple subscription agreements in one go unfortunately.

[jeckton]

ok, thanks for the assistance!

[Author]

Posts