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Gallery links don't open their pages

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Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Gallery links don't open their pages

  • This topic has 1 reply, 2 voices, and was last updated 5 years, 10 months ago by admin.
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  • Author
    Posts
  • August 28, 2019 at 5:18 pm #15536
    pixelwilderness
    Member

    Hello, I’m having an issue with the gallery pages.

    First of all, on the Galleries page(here’s the link: pixelwilderness.com/devlab/heritage/photogallery/).

    If I click on a gallery to open it, it opens a pop-up that’s stuck on the loading icon. I saw no option to choose between modal/new page for this page.

    Second of all, on a single gallery( eg.: pixelwilderness.com/devlab/heritage/photogallery/gallery12/) there are no Cart options. That section is hidden. I set a price list for that gallery, both virtual and physical, and for both photos on it.

    And also there’s the issue that’s above too. I set the gallery to open pictures in a new page, as recommended, but again it’s opening the pop-up with the loading icon.

    And here’s an example of a gallery that it’s set to open in a modal instead of a new page: pixelwilderness.com/devlab/heritage/photogallery/gallery10/. This one opens the pictures in a lightbox, but I still don’t have any cart options.

    Some other info:

    – All the pages are set, if I click “open in new tab” instead of clicking on pictures, I reach those specific page.

    – I checked for plugin conflicts. I only have a few installed, I tried with all the others disabled, still same results.

    – From looking through the forum, I found something about php_memory_limit being the cause of not loading. On this site, the limit is 512MB, so I don’t think it’s an issue.

    August 29, 2019 at 4:46 am #79867
    admin
    Keymaster

    Looks like another plugin or theme is trying to hijack the loading of the individual photo details page. Can you please check the theme conflict test:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

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