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Funds have not been cleared yet.

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore F.A.Q/Instructions › Funds have not been cleared yet.

  • This topic has 3 replies, 4 voices, and was last updated 3 years ago by admin.
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  • August 4, 2010 at 12:40 am #1626
    Ivy
    Member

    If WP eStore is telling you that funds have not been cleared then the sale will not be processed immediately. It will wait for the fund to clear before processing the payment and giving out the download links. This is to protect you from scammers.

    This also makes the payment go into a pending payment state in PayPal.

    Please see the following post on reason why this could be happening:

    https://support.tipsandtricks-hq.com/forums/topic/reasons-for-a-pending-paypal-payment#post-4174

    February 27, 2020 at 8:55 am #23082
    Danielo2908
    Member

    I am new. I had the problem with paypal but i approved the payment manually. How long does it take until the buyer can use his purchase? Because i approved the payment 15 minutes ago but i still cannot see it in my purchase history in estore and buyer cannot see hie download link

    February 27, 2020 at 11:38 pm #23083
    wzp
    Moderator

    PayPal has the “final word” on whether or not payment methods are approved. How was the purchased paid for, what was the amount, the country of origin for both the seller/buyer and payment method/currency used; all of this factors into PayPal’s “secret algorithm.” You may need to call PayPal support to inquire about the payment.

    February 28, 2020 at 2:29 am #23084
    admin
    Keymaster

    The following tutorial should help you correct/complete your PayPal account setup so funds can automatically clear after payment:

    https://www.tipsandtricks-hq.com/paypal-funds-still-pending-10357

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