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Free Trial Does Not Seem To Be Working Correctly

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Free Trial Does Not Seem To Be Working Correctly

Tagged: estore, free trial, PayPal

  • This topic has 5 replies, 3 voices, and was last updated 11 years, 10 months ago by amin007.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 17, 2011 at 10:56 am #1980
    Moneyman94
    Member

    I have estore and emember set up on my wp site (self hosted). I want to set up a free two week trial before the customer pays for the subscription. In the “Subscription/Recurring Payment Specific Settings” section I have the following settings:

    Trial billing amount 0

    Trial billing period 14 days

    When you click on the subscribe button it takes you to paypal and wants to charge the subscription amount right away, how do I fix this or am I missing something?

    Thanks

    May 17, 2011 at 11:13 pm #32573
    wpCommerce
    Moderator

    When you go to PayPal what does it show in the “Terms” and “Amount” Section?

    Please post a link to the page where you have the subscription type button.

    May 18, 2011 at 1:03 am #32574
    Moneyman94
    Member

    For paypal are you referring to when I am a customer? If so there is nothing there.

    Here is the link to the product

    http://moneymakingstockpicks.com/subscription-area/

    May 18, 2011 at 8:26 am #32575
    amin007
    Participant

    Looks like you have entered an incorrect Product ID. The product ID that you used for the subscription does not seem to exist in your products database. Can you please verify this for me?

    May 18, 2011 at 3:43 pm #32576
    Moneyman94
    Member

    The ID is 1 and it is accurate. I did have the code:

    [wp_eStore_buy_now_fancy id=1]

    [wp_eStore_subscribe:product_id:2:end]

    in the products page.

    I removed the second line and tested it out and I still have the same results. Paypal wants to do an instant transfer for the 9.99.

    Should I be looking somewhere else?

    Thanks

    May 18, 2011 at 11:13 pm #32577
    amin007
    Participant

    ID 1 is accurate and that is why your first shortcode is working. But your 2nd shortcode is using ID 2 which does not exist?

    Use the following when you want to create a subscription button:

    [wp_eStore_subscribe:product_id:1:end]

    This document explains how to create subscription buttons:

    http://www.tipsandtricks-hq.com/ecommerce/how-to-add-a-subscription-button-for-recurring-payment-400

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