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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Free downloads with Download Now buttons – Sales count is wrong
Tagged: download now button, free downloads, sales count
Hi,
I have a page with 7 Download Now buttons (each button for a different product). When I click each button once, the sales count is counting 7 sales instead of just 1. Further, when I click one more time, the sales count is showing 14 sales and so on (..21, 28 etc.)
I didn’t use the “Copy Product Details” feature. I use this simple shortcode: [wp_eStore_download_now_button id=..]
I’ve tried to reinstall the plugin (I use the latest version), reset all settings and the sales counter. I even removed all the products and created them again but the problem remains. The sales counter is working properly only if I have no more than one Download Now button on a single page.
Hope you can help me solve this issue.
Thanks,
Karol
1. Please post a link to the page where you have the buttons
2. Also please enable debug from the eStore settings
3. What version of eStore are you using now?
1. http://attunedvibrations.com/aidpmdq26t/
2. I clicked 2 Download Now buttons and looked into debug files
– eStore post payment debug.log:
[07/26/2012 8:05 AM] – Advisory : Log file reset.
[07/26/2012 8:06 AM] – SUCCESS :Generating download link for single file.
The rest of the debug log files are empty.
3. v6.8.1
Thank you for the details. I can see the issue. I have made some changes in the plugin that should fix this issue you had. Please get a new build of the plugin now and test it out:
Thank you for the update!! The counter works perfect.