Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Form Builder p tag codes added to Notification Email

by

Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Form Builder p tag codes added to Notification Email

Tagged: form builder

  • This topic has 8 replies, 3 voices, and was last updated 9 years, 10 months ago by mpninc.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • May 27, 2014 at 2:12 am #10908
    randalvaughn
    Member

    Hi, I’m running Form Builder version 1.8 and eMember version 8.7.9 The notification email is sent to the subscriber with the following message. However, notice the html code at the beginning and end of the email text. Of course those codes should not appear to the recipient of the email. Thanks for your help!

    <p>We’re so glad you’re joining us! You are the focus of our attention. Knowing more and understanding at a deeper level – if that describes part of your personality then you’re at the right place. We want to help you fulfill those desires. Our newsletter and our shows are the ways we bring it all to you. I want you to know, this is a 2 way street, so talk to us; we’re listening. And of course, feel free to spread the word. We’ll see you at the show!</p>

    May 27, 2014 at 3:39 am #63302
    admin
    Keymaster

    Just to confirm, you are referring to the email that is configured in the form builder addon (not the core emember plugin) correct?

    May 28, 2014 at 6:15 pm #63303
    randalvaughn
    Member

    Yes, that’s correct. I’m referring to the email that’s configured in the form builder addon.

    May 28, 2014 at 6:20 pm #63304
    randalvaughn
    Member

    I just noticed, in my original post above; the body of the email is showing the p tag in this webpage written this way, <p> but in my test emails it shows the p tag written like this, <p> Of course, the p tag should not being showing at all. Thanks again for looking into this.

    May 28, 2014 at 6:24 pm #63305
    randalvaughn
    Member

    Sorry, let me try this one more time. The p tag is showing in my test emails as $lt followed by a semi-colon for the less than sign and $gt followed by a semi-colon for the greater than sign. Hope this makes sense.

    May 29, 2014 at 6:11 am #63306
    admin
    Keymaster

    That notification email needed a fix. We have applied the fix and sent you an update of the form builder addon via email.

    July 7, 2015 at 4:47 pm #63307
    mpninc
    Spectator

    I am running Form Builder 2.9. I am having the same issue with the confirmation emails being sent to the users. Each line is flanked with html code which ultimately shows up in the client confirmation. Please advise.

    July 8, 2015 at 1:24 am #63308
    admin
    Keymaster

    We have addressed this issue in the addon. I have sent you an updated copy of the addon via email.

    July 8, 2015 at 5:29 am #63309
    mpninc
    Spectator

    Thank you!

  • Author
    Posts
Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ