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[Support request] Form Builder – Enable custom fields vs custom fields emember

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Tips and Tricks HQ Support Portal › Forums › WP eMember › Form Builder – Enable custom fields vs custom fields emember

  • This topic has 1 reply, 2 voices, and was last updated 1 month ago by admin.
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  • August 7, 2026 at 4:11 am #85249
    computermedic
    Participant

    Hi,
    I have just got the form builder plugin because we need to make edit profile a little nicer, we have alot of custom fields originally set up in emember, When I go to the form builder, it tells me to turn off the enable custom fields in emember, before I do this, Does it clear my existing custom fields / break links? or will the form builder auto pick up the existing ones / reuse? or will this be like starting from scratch, we have an entire custom site build around the values of the existing fields.
    The warning it gives is “You need to disable the custom field feature option in the core plugin so the form builder can handle the custom fields. Go to the eMember settings menu and uncheck the “Enable Custom Fields” option then save the settings.”

    August 7, 2026 at 10:10 pm #85250
    admin
    Keymaster

    Thanks for checking on this before making changes.

    On the custom fields checkbox: unticking the “Custom Field” checkbox won’t delete any of your existing configuration. The data stays in the database, so you can toggle those fields on or off without losing anything.

    On the form builder: for the form builder to work, you’ll need to configure the fields within the form builder itself. It can’t pull from the simple custom fields that the core plugin provides.

    The reason for that is structural. The simple custom field system was never built to scale, which is exactly why we created the Form Builder addon. It uses a more robust structure that lets us offer a much wider range of field types and configuration options.

    If the form builder doesn’t turn out to be a good fit for your use case, please submit a request through the contact form on our site and we’ll be happy to issue a refund since the purchase was recent.

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