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WP eMember – 'forgot password' function not working

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › WP eMember – 'forgot password' function not working

Viewing 4 posts - 1 through 4 (of 4 total)
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  • September 5, 2012 at 3:22 pm #7329
    johndove523
    Member

    See URL: [http://informationeducation.org]

    See forum thread: https://support.tipsandtricks-hq.com/forums/topic/forgot-password-issue#post-5391

    I am getting the javascript:void(0); error also. The thread above is 2 years old. I just bought WP eMember so this should not be an update issue anymore. Can you advise please?

    Thank you,

    John

    September 5, 2012 at 10:43 pm #49009
    Peter
    Member

    Your link is broken – can you please resend?

    September 6, 2012 at 1:49 pm #49010
    johndove523
    Member

    Sorry, Peter. Here it is – [http://informaticseducation.org/]

    September 7, 2012 at 1:03 am #49011
    admin
    Keymaster

    You have a few JavaScript errors on your site which is preventing the forgot password code from popping up.

    Go to WP eMember settings -> Pages/forms settings and take a look at the help text for the “Password Reset Page” field. Do what it says and you should be good.

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