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Force a re-occuring payment plan

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Force a re-occuring payment plan

Tagged: payment plan, Recurring payment

  • This topic has 5 replies, 3 voices, and was last updated 10 years, 2 months ago by wzp.
Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 25, 2015 at 12:52 am #12269
    Projectsmadesimple
    Member

    Miscommunication between client and myself that product should be re-occuring. Have someone who needs to be billed re-occuring, is there a way to force the re-occuring payment?

    February 25, 2015 at 3:55 am #68762
    admin
    Keymaster

    Which payment gateway are you using?

    February 25, 2015 at 11:20 pm #68763
    Projectsmadesimple
    Member

    Paypal

    February 25, 2015 at 11:34 pm #68764
    wzp
    Moderator

    @Projectsmadesimple

    From what I understand, you have a customer that originally made a non-recurring payment, and that you now want to “force” a recurring payment to occur; as in doing it without any action on the customer’s part? PayPal would not allow that to be done, because PayPal considers that to be a new “subscription,” whereas the previous payment was considered by PayPal to be a one-time (paid-in-full) “purchase.”

    You have to be very careful when you do a ONE time transaction then later try to make it into a subscription because it can be considered a scam/fraud.

    If want to to charge subscription then create a subscription button so the user knows upfront that they are signing up for a recurring payment:

    https://www.tipsandtricks-hq.com/ecommerce/how-to-add-a-subscription-button-for-recurring-payment-400

    March 2, 2015 at 8:03 pm #68765
    Projectsmadesimple
    Member

    Thank you wzp I know, it was my error in that when I set up the button I didn’t make it subscription and the client and I didn’t realize until it was too late (someone had already purchased). So that now we have to invoice the person who was suppose to be automatically charged which makes my client look bad.

    March 3, 2015 at 12:05 am #68766
    wzp
    Moderator

    Not as bad as United Airlines… they accidentally sold $5 tickets to some customers; and then got the courts to say the airline didn’t have to honor the tickets.

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