Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › Fatal Error when trying to activate PDF Stamper
Tagged: pdf stamp
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December 21, 2010 at 5:14 pm #2414Angie KowalskyMember
Hoping for help with my activation of PDF Stamper after a successful installation:
Here is the fatal error message:
Site error: the file /hermes/bosweb/web015/b154/(my server)/public_html/orders/wp-content/plugins/wp-pdf-stamper/wp_pdf_stamp1.php requires the ionCube PHP Loader ioncube_loader_lin_4.4.so to be installed by the site administrator.
Warning: Unknown(): open(/var/php_sessions/sess_0a6cd37f4badc5d0fa18a81017bc2f80, O_RDWR) failed: No such file or directory (2) in Unknown on line 0
Warning: Unknown(): Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/var/php_sessions) in Unknown on line 0
I spoke with my server who said they had the IonCube Loader and CURL Library already installed for their customers, as was mentioned on the minimum requirements page here:
Thank you very much,
Angie
December 21, 2010 at 8:03 pm #27566Angie KowalskyMemberClosing ticket- a support person at the server was able to help me.
Thanks!
December 24, 2014 at 8:13 pm #27567christinaficheraMemberHello, I am experiencing the same thing.
The site encountered a problem that it cannot recover from. Please use the following information to try to resolve the problem.
Error Message
Fatal Error: The file /nas/wp/www/cluster-30019/afatkidatheart/wp-content/plugins/wp-pdf-stamper/pdf_stamper_configs.php was encoded by the ionCube Encoder for PHP 5 and cannot run under PHP 5.5. Please ask the provider of the script to provide a version encoded with the ionCube Encoder for either PHP 5.3 or PHP 5.4 or PHP 5.5. in Unknown on line 0
Description
The WordPress code created an error that caused PHP execution to fail. This typically happens when the WordPress code has been modified.
Solutions
Invalid code modifications can cause this problem. If you have made any modifications to the WordPress core, remove them and try to load the site again.
The WordPress core may not have been fully uploaded. This can happen with bad or incomplete upgrades. Uploading the WordPress core files again could fix the issue. You can find details on how to manually update WordPress’s files in these instructions.
Error Source Details
Type WordPress core
Path /nas/wp/www/cluster-30019/afatkidatheart/
File Unknown
Other Software Details
WordPress Version 4.1
PHP Version 5.5.9-1ubuntu4.5
Full Error Details
Type Core Fatal Error (E_CORE_ERROR)
Message The file /nas/wp/www/cluster-30019/afatkidatheart/wp-content/plugins/wp-pdf-stamper/pdf_stamper_configs.php was encoded by the ionCube Encoder for PHP 5 and cannot run under PHP 5.5. Please ask the provider of the script to provide a version encoded with the ionCube Encoder for either PHP 5.3 or PHP 5.4 or PHP 5.5.
File Unknown
Line 0
Type Description This type of error indicates a fatal error occurred as PHP started up. This typically a faulty PHP configuration on the server.
Note that this message is generated by iThemes.com products when an error is encountered on the site. While an iThemes product is generating this message, it is not necessarily the cause of the problem.
Can you please send me the script to provide a version encoded with the ionCube Encoder for PHP 5.5
December 25, 2014 at 12:11 am #27568adminKeymasterI have sent you a PHP 5.5 version.
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