Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › Fatal error when activing (need to remove encryption on php)
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September 17, 2011 at 12:25 am #4338michellebourkeMember
Hi Guys,
I am getting an error when I attempt to activate the plugin on my wordpress site.
My hosting provider has told me that for performance resasons they are not able to install this: ( ionCube PHP Loader ioncube_loader_lin_5.2.so ) which would enable it to get to the base directory.
Are you possibly able to send me an unencrypted versionof the software or similar? Or is there any other work around? Please see full details of the error message below:
*Warning*: file_exists()
[function.file-exists<http://www.underground-talent.com/wp-admin/function.file-exists>%5D:
open_basedir restriction in effect.
File(/usr/local/lib/php/extensions/no-debug-non-zts-20060613/../../../../../../home/ioncube/
ioncube_loader_lin_5.2.so) is not within the allowed path(s):
(/home/talent:/usr/lib/php:/usr/local/lib/php:/tmp) in*
/home/talent/public_html/wp-content/plugins/wp-pdf-stamper/wp_pdf_stamp1.php
* on line *2*
*Warning*: file_exists()
[function.file-exists<http://www.underground-talent.com/wp-admin/function.file-exists>%5D:
open_basedir restriction in effect.
File(/usr/local/lib/php/extensions/no-debug-non-zts-20060613/../../../../../ioncube/
ioncube_loader_lin_5.2.so) is not within the allowed path(s):
(/home/talent:/usr/lib/php:/usr/local/lib/php:/tmp) in *
/home/talent/public_html/wp-content/plugins/wp-pdf-stamper/wp_pdf_stamp1.php
* on line *2*
*Warning*: file_exists()
[function.file-exists<http://www.underground-talent.com/wp-admin/function.file-exists>%5D:
open_basedir restriction in effect.
File(/usr/local/lib/php/extensions/no-debug-non-zts-20060613/../../../../ioncube/
ioncube_loader_lin_5.2.so) is not within the allowed path(s):
(/home/talent:/usr/lib/php:/usr/local/lib/php:/tmp) in *
/home/talent/public_html/wp-content/plugins/wp-pdf-stamper/wp_pdf_stamp1.php
* on line *2*
*Warning*: file_exists()
[function.file-exists<http://www.underground-talent.com/wp-admin/function.file-exists>%5D:
open_basedir restriction in effect.
File(/usr/local/lib/php/extensions/no-debug-non-zts-20060613/../../../ioncube/
ioncube_loader_lin_5.2.so) is not within the allowed path(s):
(/home/talent:/usr/lib/php:/usr/local/lib/php:/tmp) in *
/home/talent/public_html/wp-content/plugins/wp-pdf-stamper/wp_pdf_stamp1.php
* on line *2*
Site error: the file *
/home/talent/public_html/wp-content/plugins/wp-pdf-stamper/wp_pdf_stamp1.php
* requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed
by the site administrator.
September 17, 2011 at 11:52 pm #36717adminKeymasterNo, we do not offer the unencrypted version of the PDF Stamper. This is exactly why we have a “Minimum Requirement” section on the PDF Stamper sales page which explains all this and gives you a plugin that can test if the PDF stamper will be able to run on you site:
http://www.tipsandtricks-hq.com/wp-pdf-stamper-plugin-2332
I don’t know who your hosting provider is but encrypted files actually runs faster giving it a performance boost (not the other way around).
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