Fatal Error on upgrading eMember

[peteandersen]

First made an error upgrading eMember – I was just overwriting it ;-(

… and I got an error message pointing to the right way to do it.

Then I tried to do it the right way…

NOW: I can’t even install eMember since it results in a critical error.

What to do now?

Help!!!

[admin]

First of all… don’t be scared to delete the plugin (you won’t lose any settings or members data if you delete the plugin).

Delete any traces of the eMember plugin from your server. Simply log in via a FTP program (example: FileZilla) and browse to the plugins directory so you can get a good view of what plugin folders are there.

1. Download a fresh build of the plugin(s) from here:

https://support.tipsandtricks-hq.com/update-request

2. Upload and activate this version of the plugin(s). The specific update instruction for the plugin in question can be accessed from here:

https://support.tipsandtricks-hq.com/plugin-installation-and-upgrade-instructions

[peteandersen]

Hi Admin

Thx for quick reply.

I can reinstall the old version I had – vers. 6

But when I try to install the newst version downloadet I get this message:

Fatal error: Call to a member function is_protected_category() on a non-object in /home/www/peteandersen.dk/wp-content/plugins/wp-eMember/emember_access_checkers.php on line 267

and the plugin is not activated…

[peteandersen]

Same result every time.

Do I need to dele the database fields for eMember og should I continue with the old version of the plugin?

Yours…

[admin]

No you don’t need to delete database or anything. I have sent you an email to get site access so I can check it out.

[admin]

Okay adjusted some Class parameters in eMember (you shouldn’t see this issue anymore).

[peteandersen]

Thx for the BEST service

Tips and Tricks really Rock

Pete

[Author]

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