FATAL ERROR: Allowed memory size exhausted

[mmucklow]

Getting this message when customer tries to download item:

Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 48762684 bytes) in /home/throught/public_html/wp-content/plugins/wp-cart-for-digital-products/download.php on line 120

Where/how can I increase allowed memory size?

Thanks

Michael

[Ivy]

Hi, It looks like your server is running out of memory.

https://support.tipsandtricks-hq.com/forums/topic/fatal-error-2

Please see the following post for more information on this: http://www.tipsandtricks-hq.com/ecommerce/selling-large-files-with-wp-estore-796

Let us know how it goes.

Cheers,

Ivy

[mmucklow]

Hi,

Yeah, in the meantime, after making my post, I learned it was a server issue. I modified the php.ini file and now the large files are downloading okay.

I would much rather know what the tweak is that Amin did to eStore though, because if the hosting company finds out what I did to the php.ini file they may switch it back and that would again stop the big file downloads.

Does Amin still have that tweak around?

Thanks,

Michael

[amin007]

How large are we talking about here?

What is the allocated memory for your server from your hosting provider?

[mmucklow]

Hi Amin,

The files are up to 150M (video) zip’d.

When I modified the php.ini file on the server it was set at 64M, so I would guess that’s the providers setting. I upped it to 256M; that’s the point where the files successfully downloaded.

Thanks,

Michael

[amin007]

I will send you an email to do some testing on your server.

Update : Updating the memory limit on the server fixed the issue.

[Author]

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