Fancy Redirection On Checkout not working

[Joss]

Hi,

I’ve just upgraded from an older version of the eStore plugin so I could benefit from the Fancy Redirection feature. However, it doesn’t seem to work. A popup window doesn’t appear, the main window just goes to the “loading page”

I’ve tried removing all unrelated js includes from the page, and it still doesn’t work. I have the fancy redirection box checked in the admin section.

Here is the product page:

http://www.propertyinvestmentproject.co.uk/blog/buy-tenancy-agreement-forms/

Note: I’m aware the jquery library loads twice, once in the header and once in the footer. However, even when I remove all the js files loading in the footer, it still doesn’t work.

Can you please advise?

Many thanks.

[admin]

Remove the hardcoded JQuery library inclusion in the footer then do this test to find out which plugin or theme is outputting bad JavaScript to create this conflict:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[Joss]

Hi,

Many thanks. Got it working.

Just one more query. When the popup box appears in Internet Explorer, the animated gif just freezes, and it looks like the browser has frozen. However, the animated gif works (it rotates) in other browsers.

I noticed the same problem occurs on your site. Do you know what the problem is?

Thanks once again.

[admin]

IE doesn’t handle animated gif very well when submitting a form (It is a known bug with IE and they are suppose to address this in IE 10). However, I added a special workaround for IE to handle this in the plugin. If you get a new build of the plugin you should not see the loader/spinner image to freeze in IE. You can get a new build from here:

https://support.tipsandtricks-hq.com/update-request

[Author]

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