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Failure: Membership level ID is missing in the payment notification!

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Failure: Membership level ID is missing in the payment notification!

  • This topic has 9 replies, 2 voices, and was last updated 10 years, 10 months ago by eguitarist.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • June 18, 2014 at 3:04 pm #11040
    eguitarist
    Member

    Hi, I’m trying to add in the advance integration following

    http://www.tipsandtricks-hq.com/wordpress-membership/how-to-use-a-simple-paypal-payment-button-to-accept-membership-payment-146

    But whenever I do the upgrade, member status remains the same and i get the

    “FAILURE: Membership level ID is missing in the payment notification!”

    Email account in eMember and Paypal email address are different.

    Please advice.

    Thanks.

    June 18, 2014 at 11:51 pm #63786
    admin
    Keymaster

    What version of emember are you using on your site?

    June 19, 2014 at 1:59 am #63787
    eguitarist
    Member

    V8.8.6

    June 19, 2014 at 2:20 am #63788
    admin
    Keymaster

    Can you please share the link to the page where you have that upgrade button so I can inspected it?

    What value have you used in the “Advanced Variables” section of that button? You can edit that PayPal button to see the value.

    June 19, 2014 at 2:43 am #63789
    eguitarist
    Member

    [http://www.heyukulele.com/join-us/]

    User: test2

    Pw: test123

    I’m testing yearly premium.

    The Join Now button is “email code”

    The subscribe button is “website code”

    Both don’t work.

    Advance Variables

    notify_url=http://www.heyukulele.com/wp-content/plugins/wp-eMember/ipn/eMember_handle_paypal_ipn.php

    custom=[wp_eMember_custom_value level_id=4]

    Thanks.

    June 19, 2014 at 3:35 am #63790
    admin
    Keymaster

    The button code needs to be adjusted a little, I have sent you an email to get access to the site so I can do the adjustment. I also want to check the debug data from the transaction you made earlier.

    June 19, 2014 at 3:49 am #63791
    eguitarist
    Member

    Form submitted. Thanks!

    June 19, 2014 at 6:58 am #63792
    eguitarist
    Member

    Hi,

    I just tested your changes and it upgrades correctly now.

    However the upgrade email is sent to the paypal email and not the user email.

    June 19, 2014 at 10:55 pm #63793
    admin
    Keymaster

    When someone pays via PayPal, the message/email is sent to that email address (the one that was used to make the payment). It is the safest bet to make sure that email is going to a current and active email address.

    June 20, 2014 at 1:21 am #63794
    eguitarist
    Member

    Ok. Thanks i guess that fixes the issue now.

    By the way how do we put a <form> into a URL field since we can only use the website version of the paypal button?

    Thanks.

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    Posts
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