Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Facebook share doesn't work in Chrome
- This topic has 8 replies, 4 voices, and was last updated 5 years, 8 months ago by admin.
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March 6, 2019 at 3:10 pm #15337templesdSpectator
I have the Facebook like check box checked. It shows on the photo details page, but it only changes to Liked with a check in it, and doesn’t do anything else. I try it in Edge and it brings up a window to log into Facebook. Unfortunately, most of the world uses Chrome now. Can you take a look at it? Thanks.
March 7, 2019 at 12:48 am #79303wzpModeratorPlease provide a live URL and instruction, on how we can observe this issue.
March 7, 2019 at 1:19 pm #79304templesdSpectatordavidtemplesphotography.com/photogallery/gallery1968/
March 7, 2019 at 11:04 pm #79305PeterMemberHi,
The link you provided produces a 404 not found.
March 8, 2019 at 3:10 pm #79306templesdSpectatordavidtemplesphotography.com/photogallery/gallery1981/
pass: CJDsr
You will need to click on the Order Now button and the like button will be on the next screen.
March 8, 2019 at 10:16 pm #79307PeterMemberit only changes to Liked with a check in it, and doesn’t do anything else. I try it in Edge and it brings up a window to log into Facebook.
I just checked the like button on chrome browser (72.0.3626.119) and it works fine, ie, the facebook login window popup displayed for me after I clicked the like button.
In your case if you didn’t see the FB login popup on chrome then it is possible that you are probably already logged in to FB on your chrome browser and system will not ask you to log in again – hence no popup.
March 11, 2019 at 12:50 pm #79308templesdSpectatorI understand that there is no login, but it should still popup a window so that you can comment or tag and eventually post. It doesn’t bring up a popup or post. I thought it might be just posting when checked, but it did not. With IE, Edge, and Firefox it brings up a popup whether I am signed into FB or not.
March 22, 2019 at 2:36 am #79309PeterMemberHi templesd,
I replied back via email but will re-iterate my findings here too:
I’ve investigated this issue and I haven’t been able to determine the cause or solution.
I even tried installing and using other wordpress plugins which implement the facebook “like” functionality and I still see the same issue.
This observation alone leads me to conclude that the cause may not be related to the photo seller plugin but rather something on facebook’s end.
My initial thoughts are that it’s probably got something to do with the facebook account. For example I don’t really use facebook but I have a test account for development purposes and checks. Maybe my account doesn’t meet certain levels of trust due to lack of normal posting and activity and hence facebook may be blocking some features for my account.
I would encourage you to try the same tests as me to confirm this.
I also saw the same issue when trying to “like” a post using firefox browser and not just chrome.
The fact that you seem to be observing the “like” functionality working in firefox but not chrome, further adds to the mystery and leaves me scratching my head.
Note that this feature was working well in the past and there haven’t been any recent code changes, which once again, points to the possibility that most likely the issue is on the facebook API side.
March 22, 2019 at 7:45 am #79310adminKeymasterJust a side note: Maybe the facebook’s JS library has some code that the new version of Chrome prevents from executing. Chrome is known to block execution of JS files if they consider it to be a security risk.
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