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Expiry Email with Mulitple Membership Levels

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Tips and Tricks HQ Support Portal › Forums › WP eMember › Expiry Email with Mulitple Membership Levels

Tagged: expiration email, multiple membership levels

  • This topic has 2 replies, 2 voices, and was last updated 7 years, 10 months ago by sahmcolorado.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • July 19, 2017 at 4:38 am #14299
    sahmcolorado
    Spectator

    I have multiple membership levels enabled. One of them never expires. If a user has the non-expiring membership as their primary level and another with a duration of 14 days as a secondary membership, will they receive an expiration email when the 14-day membership expires? Would it make any difference if the memberships are reversed (primary expires in 14 days and secondary never expires)?

    I currently have this option checked: “When a member’s primary level expires, automatically set one of the non-expired secondary level as his primary level.”

    Thank you for your help.

    July 20, 2017 at 1:04 am #76070
    admin
    Keymaster

    The expiry email is triggered based on their primary level.

    July 20, 2017 at 1:10 am #76071
    sahmcolorado
    Spectator

    Thank you for clarifying. :)

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