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Expiration emails are addressed to one user and other users are BCC'd

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Tips and Tricks HQ Support Portal › Forums › WP eMember › Expiration emails are addressed to one user and other users are BCC'd

Tagged: Expiry Email, GDPR

  • This topic has 4 replies, 2 voices, and was last updated 6 years, 6 months ago by nullsignature.
Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • October 27, 2018 at 1:18 am #15175
    nullsignature
    Member

    I just had a membership period lapse and five members had their memberships expire. The notification email was addressed to User 1, and Users 2-5 were copied on the BCC line. This means that can Users 2-5 can see User 1’s email address.

    This is a serious privacy violation for paying customers. How do I change this so that customers aren’t seeing each other’s email addresses? Is there a way to manually set the email that goes in the “To” line and all the other emails go in BCC?

    October 29, 2018 at 1:02 am #78747
    admin
    Keymaster

    This is a little tricky as we need one valid address to send the email to (for better email delivery). Do you want to hardcode an email address that will be used as the to address all the time? Would it be your own email address?

    October 30, 2018 at 5:45 pm #78748
    nullsignature
    Member

    Yes, I would prefer to hardcode one of my own addresses as the primary recipient if that’s possible.

    November 5, 2018 at 3:01 am #78749
    admin
    Keymaster

    I have added a new settings field for this. Now, you can go to the “Email Settings” menu of the emember plugin and scroll down to the bottom. You will see a field called “To Email Address for Batch Emails”. Use it to configure a “To Email” address.

    November 6, 2018 at 1:05 am #78750
    nullsignature
    Member

    You guys are great! Thank you!

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