Expiration dates for multi-period/year subscriptions

[kated]

In our organization, we have annual memberships. We allow members to purchase multiple years of membership in a single transaction, and so we would also like to set up eStore/eMember to support this capability.

We have eStore products that are linked to eMember membership levels to handle this, and the products are set to allow members to enter the quantity of membership years they want. eStore does allow the member to enter the quantity of years membership to purchase. It correctly calculates and processes the payment, and all other aspects of the registration process are working – email notifications, the registration link, etc.

Here’s the problem: When the member’s membership account is set up, the calculated expiration date is only 1 year out, rather than the 2 or more years that we took their money for. This can be seen both in the member info in the dashboard, and on the site when the member logs in.

Is eMember intended to calculate expiration dates this way, or is something broken, or am I just missing a setting somewhere?

Thanks!

[admin]

Using the quantity field won’t work for this. The quantity field is used for buying multiple quantity of a product.

When you create a membership level, you have to specify the duration (for a fixed term membership). That duration value doesn’t change dynamically.

Do the following to get what you want:

1) Create membership levels like the following (they can all have the same access permission).

Gold Level 1 Year

Gold Level 2 Years

Gold Level 3 Years

2) Create corresponding eStore products for each of the above levels.

3) Put the buy button for these items on your landing page so your users can chose and buy the one they want.

[kated]

Thanks for the info, I’ll give that a try.

[Author]

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