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Tips and Tricks HQ Support Portal › Forums › WP eMember › Existing WP Members and Log in
I installed eMember when I already had existing WP users. When I go to Import WP Users to integrate/add them, there are no members listed or any option to bring them in or select them, only a Submit button which when clicked gives me an error. When I try entering a WP user into the eMember system manually via the Add/Edit Member page, it tells me that member already exists, so my wordpress users seem to be recognized by eMember.
But I also can’t log in using the eMember sign-in widget or via the Log-In page. No matter what user I try, I get a bad username or password error. I tried disabling my current sign-in. The log-in page I created with eMember is working. Or at least it’s there. Forgot password link at log-in doesn’t do anything.
Clearly I must be missing something! I don’t want to lose my existing users and don’t want them to have to hassle with re-setting their info and passwords. I have the three options checked at the bottom of the settings page to integrate WP users. I tried the above things with them checked and unchecked.
Any suggestions? Thanks!
Hi, We will need to take a closer look at your site. I will send you a site access request via email. Please let me know if you do not receive this email.
Hi Ivy,
Exactly.. I’m on the same boat, btw what the problem. Any clue?
WP 3.1 RC 4
WP eStore v4.9.4
WP eMember v6.0.7
WP Affiliate Platform v4.4.4
Hi, I will send you an email regarding this as we will need to take a closer look at your site.
Please let me know if you do not receive this email.
Ok Ivy.. I’ll
Thanks
I’m having a similar issue. I’ve imported the WP members list 3 times and clicked ‘submit’ each time, yet when I try to log in to eMember it doesn’t recognize the user. I then go and check the eMembers again and there are no members listed.
I’m using
WP 3.0.5
eMember 6.1.1
Thank you
Hi, Did you recently update the plugin and forget to do the deactivate/reactivate?
No, I just purchased it.