etore – not passing shipping value to paypal

[creativedig]

There is an error that has appeared within the last 24hours, during which time nothing has changed on the site.

For some reason the shipping value is not being passed through to paypal after clicking the pay with paypal button.

It is successfully passing through the price and the tax value.

I have updated to the latest version (7.1.6) of the plugin but the error still occurs.

I have alos checked and confirm that paypal ‘profile based shipping’ is not selected in the plugin ‘payment gateway settings’

The issue is occurring on this website [http://www.synergisticseurope.com/products]

Does anyone know what the error is and how to fix it?

Many thanks for your time and assistance!

[PsychoCenobite]

Hello,

Just to let you know that I am also having this problem. It was only noticed today but seemed to be fine on Sunday.

There have been no updates to the WordPress website between Sunday and today, so I’m not sure why it has stopped working.

Could it be a problem with PayPal?

I would be interested in hearing anyone’s thoughts and how to fix this.

Many thanks.

[Chris Reynolds]

I am having the same problem. No shipping charges being charged in paypal from photo seller.

[admin]

We haven’t changed anything in our plugin related to the shipping stuff. So there maybe some issue/changes on PayPal’s site.

I would like to investigate this further. Are you using profile based shipping option?

I will get back to you with an update after I finish my investigation.

[chancer]

Same issue on site nutzaboutfudge.com. We haven’t made any changes to the site but an order came in yesterday without any shipping.

Shipping is visible on the cart osite but disappears once the cart software connects to Paypal.

Please advise.

Thanks

[wpCommerce]

This seems to be a known bug which got introduced recently in PayPal’s system. PayPal is working on fixing it:

http://stackoverflow.com/questions/26271971/shipping-and-handling-no-longer-transferring-to-paypal-from-drupal-6-x-ubercar

http://stackoverflow.com/questions/26282587/handling-cart-being-ignored-by-paypal

[wzp]

And a quick Google search confirms that other eCommerce plugins are affected as well.

[MindanaoBob]

Same problem on my site as well.

[admin]

PayPal tech said they will be able to fix this today.

[PsychoCenobite]

This seems to have now been resolved for my website.

Many thanks.

[admin]

PayPal has fixed this issue.

[creativedig]

Yep, all working again! Thanks very much

[Author]

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