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estore/emember – paypal not sending users back

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › estore/emember – paypal not sending users back

  • This topic has 8 replies, 2 voices, and was last updated 12 years, 5 months ago by DMY Studio.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • November 17, 2012 at 4:14 am #7936
    DMY Studio
    Member

    I’m using emember and estore together for a membership site. The payment flow was working, but has since stopped and I’m not sure why. I’m just using simple buttons from estore on a join us page. When clicking on a payment button, I’m taken to Paypal, make a payment and then I’m taken to their ‘Thanks for your order’ page with a button to go back to our site. However the button on Paypal doesn’t take me anywhere now?

    I recently uploaded a fresh installment of emember – could that have anything to do with it?

    Here is our join page:

    [http://www.realsurgery-meniscustear.com/join-us/]

    I know this is probably something simple, but I’m just not finding a solution. Thanks, as always for your help.

    November 17, 2012 at 4:40 am #51484
    admin
    Keymaster

    You haven’t specified and return URL value for this button. Go to eStore settings and specify the URL of your thank you page in the “Return URL” field.

    November 17, 2012 at 7:00 am #51485
    DMY Studio
    Member

    Okay – when I specify the return url:

    [http://www.realsurgery-meniscustear.com/join-us/registration/]

    In both estore and emember – I do return to my site, however – my registration page says:

    Free membership is disabled on this site!

    Please visit the Payment Page to pay for a membership.Click Here

    So, users are sent back to the site without a way to register for what they’ve paid for and are sent in circles…

    I’m sorry to be such a pita – I’ve obviously mucked things up! Ty – I’d buy you a drink if I could!

    November 18, 2012 at 1:44 am #51486
    DMY Studio
    Member

    Just to add on – I’ve been trying to troubleshoot, trolling through the forums. I tried enabling the “Allow Free Membership” setting… and now when I’m redirected back to the site I get the registration form with my username and password filled in and the membership level set to “Free” – although that’s not the membership level I just purchased. So this leads me to think that I’ve got info being cached that won’t clear and its affecting the system? Also, I have the payment set at .01, perhaps that’s why it’s registering as free?

    I tried it from a different/new computer and had the same problem… as above. Not sure what to do now?

    Thanks.

    November 19, 2012 at 2:30 am #51487
    admin
    Keymaster

    Please have a look at the registration process document so you know what to expect for a paid membership registration:

    http://www.tipsandtricks-hq.com/wordpress-membership/?p=96

    Don’t send them to the “registration page” after payment. Create a new WordPress page and use that as the “Thank You” page.

    The member will receive an email that contains a “unique” link to complete the registration. When the member clicks on that link from the email, that’s when the user will be sent to the registration page where it will let him choose a “username” and “password” and complete the registration. At this point the member can log into the site. If you directly go to a registration page without clicking on this unique link (sent to you after payment) you can only signup for a free account (given this site offers it).

    Watch the video on this page which should show you how a premium membership is done using eStore:

    http://tipsandtricks-hq.com/wordpress-membership/?p=60

    November 19, 2012 at 6:55 pm #51488
    DMY Studio
    Member

    Thank you – I can’t tell you how many times I went through this. Sorry to be so thick!

    November 19, 2012 at 7:38 pm #51489
    DMY Studio
    Member

    Sorry – me again. Okay I set it back to a ‘Thank you” page – but the site is still not sending out emails to members to complete their transactions.

    This is the part that isn’t happening.

    “The member will receive an email that contains a “unique” link to complete the registration. When the member clicks on that link from the email, that’s when the user will be sent to the registration page where it will let him choose a “username” and “password” and complete the registration.”

    I think that in the process of trying to get that working I changed settings, etc. compounding the problem.

    Thanks.

    November 20, 2012 at 4:42 am #51490
    admin
    Keymaster

    It is likely you have turned of IPN in your PayPal profile so the plugin is not getting payment notification anymore.

    Enable debug in eStore and run a test which will reveal the issue. Here are the two instructions that you will need to find our where you have made a mistake or things are going wrong:

    How and When to Enable Debug and What does it do?

    https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty

    November 20, 2012 at 5:05 am #51491
    DMY Studio
    Member

    Thank you – got it figured out!!

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