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Support site for Tips and Tricks HQ premium products
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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › estore/emember intergration: acess is not granted to paid membership level
Tagged: paid premium level membership
Hi, After paying for a paid premium level membership, the premium level is not added to the user profile and cannot get access to the paid level.
[http://www.bitmuna.com/portfolio/bitmuna/]
[admin deleted personal info]
Can you please verify that you have read the following documentation and configured it accordingly?
yes.
i did
i checked the settings and read over and watch videos more than 10 times to try to find the problem
Okay cool. Please enable debug option in the plugin and then do a test transaction. It will help me see what exactly is going wrong on this site.
This post will explain how to enable debug:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Let me know once you have done a test membership purchase transaction after enabling debug and I will check the log file on your site.
Hi, I have done the test.
Thank you. Here is the issue:
[05/29/2013 3:06 PM] - FAILURE :Invalid Product Currency Used: USD
Looks like, you have specified a wrong currenty code in your configuration. Are you allowed to accept money in USD using your PayPal account?
Go to the settings menu of the eStore plugin and look in the “Currency Code” field. What value do you have there?
Next, edit product ID 1 and look under the “Buy Now or Subscription Type Button Specific Settings” section. What value do you have in the “Currency Code” field?
Hi thanks! That was the reason.
More explanation:
paypal DO ecxept LIS as currency paypment, so this part was ok.
However,this specific paypal acount was issued with AmeriacanExpress CC. AE CC do not accespt payment in LIS when provided to paypal.
I am checking it now with paypal.
Thanks