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estore/emember intergration: acess is not granted to paid membership level

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › estore/emember intergration: acess is not granted to paid membership level

Tagged: paid premium level membership

  • This topic has 6 replies, 2 voices, and was last updated 11 years, 11 months ago by ashlager.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • May 27, 2013 at 10:18 am #9143
    ashlager
    Member

    Hi, After paying for a paid premium level membership, the premium level is not added to the user profile and cannot get access to the paid level.

    [http://www.bitmuna.com/portfolio/bitmuna/]

    [admin deleted personal info]

    May 28, 2013 at 2:02 am #55865
    admin
    Keymaster

    Can you please verify that you have read the following documentation and configured it accordingly?

    http://tipsandtricks-hq.com/wordpress-membership/?p=60

    May 28, 2013 at 8:09 am #55866
    ashlager
    Member

    yes.

    i did

    i checked the settings and read over and watch videos more than 10 times to try to find the problem

    May 28, 2013 at 11:38 pm #55867
    admin
    Keymaster

    Okay cool. Please enable debug option in the plugin and then do a test transaction. It will help me see what exactly is going wrong on this site.

    This post will explain how to enable debug:

    https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

    Let me know once you have done a test membership purchase transaction after enabling debug and I will check the log file on your site.

    May 29, 2013 at 12:12 pm #55868
    ashlager
    Member

    Hi, I have done the test.

    May 30, 2013 at 12:48 am #55869
    admin
    Keymaster

    Thank you. Here is the issue:

    [05/29/2013 3:06 PM] - FAILURE :Invalid Product Currency Used: USD

    Looks like, you have specified a wrong currenty code in your configuration. Are you allowed to accept money in USD using your PayPal account?

    Go to the settings menu of the eStore plugin and look in the “Currency Code” field. What value do you have there?

    Next, edit product ID 1 and look under the “Buy Now or Subscription Type Button Specific Settings” section. What value do you have in the “Currency Code” field?

    May 30, 2013 at 7:38 am #55870
    ashlager
    Member

    Hi thanks! That was the reason.

    More explanation:

    paypal DO ecxept LIS as currency paypment, so this part was ok.

    However,this specific paypal acount was issued with AmeriacanExpress CC. AE CC do not accespt payment in LIS when provided to paypal.

    I am checking it now with paypal.

    Thanks

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